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  1. Forum: Televzr
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Under review

Sydney

rkpenrose 8 years ago • updated by Alexander 8 years ago • 1

Hi,

I had a message saying I Televzr needed to update so I allowed it to do so. In the updated format it wanted me to sign into YouTube before downloading videos, so I did this. But now when I paste a You Tube link Televzr comes up with a message saying "Nothing found" What am I doing wrong?

Thanks for any help

Answer
Alexander 8 years ago

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

For the better understanding it'll be great to see a screenshot with the error.

Hello, Could you please send a few links you can't download. We will check it out.

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Under review

My videos are bad quality every time

stone alexis37 8 years ago • updated by Alexander 8 years ago • 1
Answer
Alexander 8 years ago

Hello, please, send us more details regarding the problem.

Answer
Alexander 8 years ago

Hello, please, send us more details regarding the problem.

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Under review

hallo ich kann zuhause ohne internet die herunter geladene datei hören

a panje 8 years ago • updated by Alexander 8 years ago • 1
Answer
Alexander 8 years ago

Hello, if the file you downloaded, then of course you can.

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Under review

How to share from Mobile to PC?

Beth MacKenzie 8 years ago • updated by Alexander 8 years ago • 1

I would want to share my downloaded movies to my PC. So how to I do that?

Answer
Alexander 8 years ago

Hello, unfortunately this feature is not yet available, but in the future we will do it.

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Under review

accidentally logged into the wrong account on desktop, won't let me change account

crystallkq 8 years ago • updated by Alexander 8 years ago • 1

please help

Answer
Alexander 8 years ago

Hello, click on your login icon in the program and select the one you need.

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Under review

How do I x out of Televzr when I am finished viewing the video?

maryt 8 years ago • updated by Alexander 8 years ago • 3
Answer
Alexander 8 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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Under review

зависает и скачивает только 1620

Дмитрий 8 years ago • updated by Alexander 8 years ago • 1

Здравствуйте, программа периодически зависает при скачивании, и скачивает 3840 на 1620, 2160 не качает

Answer
Alexander 8 years ago

Здравствуйте, какая у вас версия программы (посмотреть версию можно нажав клавишу "Alt"< "Help")?

Пришлите ссылку на видео которое Вы скачиваете? 

В каком качестве Вы хотите скачать?

Опишите более подробней, что Вы имеете виду под словами программа периодически зависает?

Можете прислать скриншот.

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Under review

How do you delete videos from Televzr?

Louis Ogden 8 years ago • updated by Alexander 8 years ago • 3
Answer
Alexander 8 years ago

Hello, you can go two ways in order to delete videos from the app.
The first one is the simplest one — just click on a three dots icon in the right corner on the video preview and choose Delete file.
The second one — go to your Downloads folder and find there Televzr Downloads, all your downloaded videos are there.



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