I have the same account on them
Both have the latest version
I am using Windows 10
No matter how many times I try it won't work for some reason
Hello, what's your app version (can be checked by pressing "Alt" < "Help")?
What is your version of the application?
On which software do you have a mobile device?
What is your video format?
1.i have the latest version of the app on my PC
2. Again the latest, both recently updated
4. I don't underatand this. All i know is that i used to be able to download videos from Youtube on my pc then transfer them to my phone via the app.
Please see the version of the program. It is not difficult.
I can't find the version number for the one on my phone but I do know it's the latest version since i updated it quite a while ago.
For my computer, as retarded as it sounds, not even sure since im not home at the moment. It might be a 1.6.7 or a 1.4.9. I downloaded the latest version from the site today but can't recall what version it was.
PC Version: firstname.lastname@example.org
Mobile device OS is Android
Don't understand what you mean by video format
Is your computer and mobile device on the same Wi-Fi network?
Please send the application log. How to find the log: Profile Televzr>Connection Log>Copy To Clipboard, send us.
20:35:18 - Amplitude: Amplitude initialize with ApiKey: 907b19a1bbb7bcfca1da49ce0c823be4 userId: 109460110156799849021
20:58:59 - Connected to signal server televzr
20:58:59 - Found 1 remote devices
20:58:59 - Checking remote device DesktopPC...
20:58:59 - Device addreses: [http://192.168.1.17:32123, http://126.96.36.199:32123]...
20:59:03 - Amplitude: Connect Desktop - Sync Successful
20:59:03 - Ping address: http://192.168.1.17:32123...
The logs show that you have two devices synchronized.
Do you have a video on the desktop?
What is the name of your device?
What version of Android?
Send links to videos that you downloaded through the desktop.
Send screenshots for more clarity.
1) Yeah my usual process is to save links from Youtube and download them on the desktop Televzr to be sent to my phone(which usually works but not in this case)
2)Yeah i have several videos downloaded on the desktop version.
3)My desktop device is called Zoostorm, mobile phone is an LG
4)Android Version 7.0
Write what is your phone model, we need to test.
Phone Name: Lg Stylus 3
Thank you for the information.Our developers will find out what could be the problem and try to fix it.
I have also that problem
I m also not connected my video PC with my phone please help me sir
I am having the same problem too
Hello, please, send us more details regarding the problem.
Cool thanks man
Customer support service by UserEcho