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Unable to download from vimeo

Davi 1 year ago updated by Alexander 1 year ago 25

How do I download from Vimeo? When I paste the vimeo link nothing happens. I'm using the Beta version. 

Answer

Answer
Under review

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

What's your app version (can be checked by pressing "Alt" < "Help")?

Answer
Under review

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

What's your app version (can be checked by pressing "Alt" < "Help")?

Also, Dailymotion links aren't working either. Here's the screenshot.

Hi, Alexander. Here are the examples. (I'm using Mac btw, perhaps the vimeo and other videos features haven't been added to the Mac version yet.)

and here is my version: 

Version 1.5.3 (1.5.3@1.9.54)

here's the error with the first video posted

Update or reinstall the program, the current version is currently 1.7.1@2.0.89

Hi, Alex. I tried updating the software, but it's not working. I downloaded the software again, and reinstalled it, and updated it again, and like always it says it has downloaded the update, but when I click on "Instal and Relaunch", nothing happens...

Perhaps the update to be available to download separately.

This is where I'm stuck at. I have clicked the Install and Relaunch several times but, nothing. It just goes away after I click it.

Reinstalling from the site solves the problem, do you have a new version?

I already said that if I download from your official website, it does not give me the updated version. It gives me the version 1.5.3 (1.5.3@1.9.54) and not the latest version. Perhaps the Mac version on the official site hasn't been updated yet.

Reinstall the program from the site, the site has been updated.

Hi, Alexander,

Unfortunately, although the website has been updated, there is no option to download the Mac version.

For what reason, what happens when you download and install the program?

 

This is what your homepage looks like to me. There is no option for Mac download. I already tried clicking on the App Store, but it is only for iPhones.

And what device do you go to the site from?

Thanks for the link, Alex. It's the updated version. But downloading from other websites like Vimeo and Dailymotion STILL do not work.

Click update components, then the program should work.

Clicking on it doesn't seem to work.

Can you watch the video before downloading it on Vimeo and Dailymotion?

We do not understand why this is happening.

Yes, Alex. The previous issue I had is still existing; not being able to download from Vimeo and Dailymotion.

and this is the link to the video: 

I have even installed the Televzr link you sent to me

Are you on Vimeo and Dailymotion can watch the video before downloading?

Do you use any proxy?

What’s your country?

Yes, I am able to watch videos from Vimeo and Dailymotion. I'm in Ghana, West Africa. We do not have any website restrictions here, as far as I have noticed.

Ok, thanks for the info provided. We've forwarded it to developers to check and fix.