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I only buy one month's permission. Why is the credit card account deducted for several consecutive months?

ejizhan 2 weeks ago updated by jackallf 2 weeks ago 7

I only buy one month's permission. Why is the credit card account deducted for several consecutive months? And can't cancel account renewal through website and software. No response was received to help@televzr.com. My account number is jiangweiwh@126.com, please handle.

Answer

Answer
Under review

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

Me too! My account number is 55005062@qq.com. Please handle.

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com


I have sent an email on May 16.
But no reply

Our support team will surely reply to you!

I hope so. Thanks

Answer
Under review

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com