
0
I paid for the PRO version but it's not working
I paid for the PRO version but when I try to use it it asks me to pay again
Customer support service by UserEcho
I paid for the PRO version but when I try to use it it asks me to pay again
Customer support service by UserEcho
Sounds like it's not activated.
If you click on the account icon top right, you should be prompted for an e-mail address.
Make absolutely sure that it's the same one you used when you bought the Pro version.
You should get a message sent to that address with a link to click on to activate the program.
No it's not that...I tried multiple times.
It seems to be working now....I'm guessing it was a delay in the authorisation
Good to hear, I hope it now keeps working for you!
It's a great program (when it works).
Cheers, Dave.