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Under review

Pro isn't working

Christian 11 months ago updated by Vicki Conrad 1 month ago 45

I paid for Televzr Pro Lifetime and now it won't let me download anything and says free downloads are up. Help. This is the reason that I paid. I am logged in and the PRO version is now missing.

Answer

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Answer
Under review

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Answer
Under review

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

+3

I thought that is who I emailed... who can actually help, and have them email or call me... I have paid and nothing is working... 

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@Christian, have you tried logging out and back in again?

If you do, you should see a page to put your e-mail address in for verification.

If it's successful you should be sent an e-mail with a verification link, which should activate the Pro features of Televzr.

If when you log in you're taken to the payments page, your payment hasn't worked.

HTH. Dave.

Yes I have logged out and back in... It only goes to the free mode and my LIFETIME payment was processed about two months ago.IT was working and now isn't. When I try to get logged back in it goes to a frozen screen that says: Get Back to Televzr, search activated. I would like my paid for service to function.

I have nothing to say it would be just repeating each and eveything you all are saying paid my money checked- they sure took quick from bank(5min) still get blue box free downloads are over. 20 emails no replies, trying to find phone number then, I am in charge of senior services here in wv I can and do call the Attorney General for things see what he says. I'am a old tired Vet and this is screwing with my RR! Later fellers. Hear something I'll be back.

Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

+1

Have you tried updating the app?

Press "ALT" and then select the menu item which appears top left.

Try updating, even if it already appears to be the current version.

If that doesn't work, I'm all out of ideas I'm afraid, and you'll have to e-mail them if you haven't already.

Cheers, Dave.

not too sure what you are thinking will pop up, but from the menu, I clicked check for updates and I appear to have the latest version. Thanks for your help, their service stinks.

OK, I'm not at all sure why you're getting what you're seeing when you log in to Televzr, it sounds like something is corrupted somewhere. The only other thing I can suggest is uninstalling the program and reinstalling it again.

When you log in, you should be seeing either the e-mail verification page if you have paid for the Pro version, or the payment registration page if you haven't.

these things have all been done and nothing... Are you staff with Televzr?

Please write to this address help@televzr.com will be sure to answer and help you.

dear, I wrote 2 emails, but didn't get reply, my pro isn't working as well, please help

Вы уебки гребаныые, удалите вообще напоминание о себе в сети. Удалите свой сервис, который вы нелегальным смпопособом навязываете на компьютеры пользователей. Удалите свой сайт, верните людям все их деньги, а потом, сцуко, как русские офицеры - возьмите пистолет, сука каждый уебок в вашей конторе, и застрелитесь.

No, I'm afraid not!

It does sound like you've tried everything that you can, all you can do is e-mail them and wait until they reply.

They must have a record of your subscription, and if it's valid they've got to sort out whatever the problem is, or give you a refund! Sorry I couldn't be more help, I was just going on my experiences with the program. I have a lifetime sub as well, and it did stop working, but when I re-verified it again, it was fine. There is zero documentation about any of the procedures to do this though, which is not good!

Thank you for trying, I appreciate it and am/was pretty frustrated that it isn't working... Will hope they can figure it out.

This is what I see when I click log in

+1

This one is what I see when I first open the app and it says that I am logged in but obviously I am not. it is the free version and says no go on more free downloads. I bought the lifetime version in Q4 of 2019.

What mail did you buy the program for?

my gmail act... Is that what you are asking? christiandowns22@gmail.com

Our support team will surely reply to you!

Any word on making it work? 

What else do I need to do? It has been paid for and seems that it has just stopped working after working for a couple months.

I'm having the same problems as Christian!!! Ive tried everything and it just directs me in circles!!! I paid for 6 months and it keeps saying I'm out of free downloads and it says to purchase, which I already did. this is not working. I have emailed asking for a refund and there's no response. This program sucks! IT DOES NOT WORK! but it takes your money!

Hello, what mail is the program registered to?

this web site take just my money and doesn't work 

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

I'm having the same problems as others, please response my email ASAP!

Hello, please give us more details.

Hi there,

I am having the same problem as others. Please help!

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Hello, the problem is fixed, update the program.

+1

I'm having the same problems as Christian!!! Ive tried everything and it just directs me in circles!!! I paid for 6 months and it keeps saying I'm out of free downloads and it says to purchase, which I already did. this is not working.

Hello, we've released a fix. Please, re-download the app from our website and re-log in with your activation e-mail address

i have the same problem as Christian.  the only diffrenet that i didn't work from the first time.

Hello, we've released a fix. Please, re-download the app from our website and re-log in with your activation e-mail address

I'm having the same problem too. It worked for one day. Now it says 'free downloads are over'

Hello, we've released a fix. Please, re-download the app from our website and re-log in with your activation e-mail address

Yeah I see the same thing lets give him a little more time before we string him up, I know crap from apple butter about theses things so could be lota crap. And bud if its me your askin if I;am on the staff that ain;t polite only staff I was ever on was ole capt. hals 5th marine corps sniper company in poly wog cam frickin bodia. so no I'am not . Anyway my solution is drink more beer go outside shoot the hell outa something! later you boys stay safe....

Hello, we've released a fix. Please, re-download the app from our website and re-log in with your activation e-mail address

Hey Guys! They did get mine to work, I had to ask support to physically add my email address to their Pro list. But now since I am in the USA and they are no longer support or run Televzr in the states. Basically, I paid for a lifetime acct, I had issues a majority of the time, and then they no longer operate where i am. I am requesting a refund and am done with this channel and also done with Televzr. Good luck everyone.

They got mine to work as well. Awesome! Hopefully is continues to work. I'm in Canada.

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I'm having the same problem too. I just paid for pro and I reingstall many times but it not working.

my pro isn't working as well, pls help 

I paid for the Lifetime Pro subscription during 2019 and did the suggested update yesterday.  Now I can not download videos and, to add to my frustration, I can't even access my library of previously downloaded videos. Reason given, the program is no longer available to U.S. citizens.