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Same issue. Purchased PRO in mid January 2021. Worked well for about a week and then I haven't used the program until today and noticed it's not working.


Sent help email, logged out and back in, uninstalled and reinstalled, same issue continues.


I'll be getting a refund through PayPal if it's not resolved in a timely manner.


I'll try to remember to update here if there is any progress, or no progress.