Thank you for trying, I appreciate it and am/was pretty frustrated that it isn't working... Will hope they can figure it out.

these things have all been done and nothing... Are you staff with Televzr?

not too sure what you are thinking will pop up, but from the menu, I clicked check for updates and I appear to have the latest version. Thanks for your help, their service stinks.

I thought that is who I emailed... who can actually help, and have them email or call me... I have paid and nothing is working... 

Yes I have logged out and back in... It only goes to the free mode and my LIFETIME payment was processed about two months ago.IT was working and now isn't. When I try to get logged back in it goes to a frozen screen that says: Get Back to Televzr, search activated. I would like my paid for service to function.