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0
Under review

accidentally logged into the wrong account on desktop, won't let me change account

crystallkq 7 years ago updated by Alexander 7 years ago 1

please help

Answer
Alexander 7 years ago

Hello, click on your login icon in the program and select the one you need.

0
Under review

How do I x out of Televzr when I am finished viewing the video?

maryt 7 years ago updated by Alexander 7 years ago 3
Answer
Alexander 7 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

зависает и скачивает только 1620

Дмитрий 7 years ago updated by Alexander 7 years ago 1

Здравствуйте, программа периодически зависает при скачивании, и скачивает 3840 на 1620, 2160 не качает

Answer
Alexander 7 years ago

Здравствуйте, какая у вас версия программы (посмотреть версию можно нажав клавишу "Alt"< "Help")?

Пришлите ссылку на видео которое Вы скачиваете? 

В каком качестве Вы хотите скачать?

Опишите более подробней, что Вы имеете виду под словами программа периодически зависает?

Можете прислать скриншот.

0
Under review

How do you delete videos from Televzr?

Louis Ogden 7 years ago updated by Alexander 7 years ago 3
Answer
Alexander 7 years ago

Hello, you can go two ways in order to delete videos from the app.
The first one is the simplest one — just click on a three dots icon in the right corner on the video preview and choose Delete file.
The second one — go to your Downloads folder and find there Televzr Downloads, all your downloaded videos are there.

-1
Under review

I have paid for the life time but could int download vedios

binumabraham 5 years ago updated by Alexander 5 years ago 3
Answer
Alexander 5 years ago

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

-1
Under review

Still Pro Version After Update?

Dave-H 5 years ago updated 2 years ago 5

I just updated Televzr to version 1.9.26, but now it no longer says that it's Televzr Pro.

Is it still the Pro version? I paid for a lifetime subscription.

How can I tell if it's still the Pro version?

Thanks, Dave.

Answer
Alexander 5 years ago

Thank you for using program Televzr.

-1
Under review

how do i minimize the app so i can open other windows

Uvi 6 years ago updated by Alexander 6 years ago 3
Answer
Alexander 6 years ago

Hello, just like any other program.

-1
Under review

not working

jazz 6 years ago updated by Alexander 6 years ago 1

at first worked perfect but now its not operating ......please try to solve this issues

Answer
Alexander 6 years ago

Hello, bugs fixed.

Update the program by pressing the "Alt" key to check the update.

-1
Answered

Is there a way of downloading a truplace video

g_line1 6 years ago updated 6 years ago 5
Answer
Alexander 6 years ago

Hello, what exactly and where do you want to download?

-1
Under review

Is there a desktop app so that I can save video to laptop?

CMC 6 years ago updated by Alexander 6 years ago 1
Answer
Alexander 6 years ago

Hello, unfortunately, while this can not be done, we can do this function in the future