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Hello, please, send us more details regarding the problem.
Hi mine is having the same issue except it is able to download shorter clips from youtube, However, when I try to download a movie off youtube (that's about 1hr 30m long), it fails to move into the download stage. I click on Prepare to Download and the prepare to download bar moves across like it's going to work. It gets about 1/4 of the way across and then resets. Then it just goes back to saying Prepare to Download and never Downloads.
I have a HP Omen with a 9th gen core i7.
Customer support service by UserEcho
Hello, please, send us more details regarding the problem.