0
Fixed

Can't download in 4K UHD (Download button greyed out)

MyUsername 1 month ago • updated by Alexander 6 days ago 12

Hi there, I can't download a 4K Ultra HD video using your program. The option appears in the drop-down list but when I select it, the Download button goes grey. If I select 1440 Quad HD, the Download button goes green. I've tried this with multiple 4K UHD videos but I can't download any of them

Answer

+1
Answer
Under review

Hello, bugs fixed.
Update the program by pressing the "Alt" key to check the update.

GOOD, I'M SATISFIED

Very helpful, thanks 

Satisfaction mark by MyUsername 2 weeks ago
+1
Answer
Under review

Hello, bugs fixed.
Update the program by pressing the "Alt" key to check the update.

Thanks, all working now :)

Hi there, it's broken again! I can no longer download 4K UHD videos :(

Hi, send a couple of links to the video that you can not download.

Send screenshots of how you download videos.

Hi there, here's an example: https://www.youtube.com/watch?v=AWKzr6n0ea0

I've clicked log in and as you can see it's authorized successfully so I'm not sure what else to try...

Thanks for your help.

Log in and you can download videos.

Hi Alexander, thanks, I've loaded the program today and it looks like I am now logged in. Previously, the program was not showing as logged in (as you can see in the pic) even though I'd authorized it.

Anyway thanks, it all appears to be working now. Have a nice day.

Good day to you, too.

whycan't i download songs,faithfully copying links is always not found ???

Hi, this feature is in development.