+3
Under review

Out of the last 4 downloads the 3rd completed the others stop at 98.0% and no matter trying again as the same fault occurs.

Mr G.H. Schorel-Hlavka 1 month ago • updated by Alexander 3 weeks ago 9

Out of the last 4 downloads the 3rd completed the others stop at 98.0% and no matter trying again as the same fault occurs.

Answer

Answer
Under review

Hello, bugs fixed.
Update the program by pressing the "Alt" key to check the update.

Answer
Under review

Hello, bugs fixed.
Update the program by pressing the "Alt" key to check the update.

it has not been fixed, for your information

Hello, please, send us more details regarding the problem.

I'm having the same problem with this YouTube video. At a point near the end of the download (varies between 89 and 98%) the download either stops or slows to a very slow crawl. At the same time, the cooling fan on the PC processor speeds up to its highest speed and stays there until the download either completes or I cancel the download. 

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

What is your Operating System?

Version is 1.4.8@1.9.54

OS is Windows 10 Pro

Version 1803

Build 17134.407

Should I uninstall the existing program first or simply run the installation again?

Thanks. 

You must remove the program, then install it again.