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Out of the last 4 downloads the 3rd completed the others stop at 98.0% and no matter trying again as the same fault occurs.

Mr G H. Schorel-Hlavka 5 years ago • updated by Alexander 5 years ago • 9

Out of the last 4 downloads the 3rd completed the others stop at 98.0% and no matter trying again as the same fault occurs.

Answer

Answer
Under review
Alexander 5 years ago

Hello, bugs fixed.
Update the program by pressing the "Alt" key to check the update.

Answer
Under review
Alexander 5 years ago

Hello, bugs fixed.
Update the program by pressing the "Alt" key to check the update.

Chirag 5 years ago

it has not been fixed, for your information

Alexander 5 years ago

Hello, please, send us more details regarding the problem.

DavidR 5 years ago

I'm having the same problem with this YouTube video. At a point near the end of the download (varies between 89 and 98%) the download either stops or slows to a very slow crawl. At the same time, the cooling fan on the PC processor speeds up to its highest speed and stays there until the download either completes or I cancel the download. 

Alexander 5 years ago

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

What is your Operating System?

DavidR 5 years ago

Version is 1.4.8@1.9.54

OS is Windows 10 Pro

Version 1803

Build 17134.407

Alexander 5 years ago

Reinstall the program: https://desktop.televzr.com

DavidR 5 years ago

Should I uninstall the existing program first or simply run the installation again?

Thanks. 

Alexander 5 years ago
You must remove the program, then install it again.

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