+21
Under review

I am unable to download from YouTube

DavidR 2 years ago updated by MOHAMMAD ALDOSARI 2 weeks ago 36

I am unable to download from YouTube. I get the Prepare to Download message but no download. I've searched the forum for information but have found only one and that one not helpful. 


The one I found says to check the version by pressing Alt < Help but there is no "Help" key on a USA keyboard. So that doesn't work.


The remedy says to upgrade the software but there does not appear to be any update or upgrade function. If I try to install a new version it says I have to close running programs. There are no running programs. 


Any help is appreciated. 

Answer

+1
Answer
Under review

Hello, look at the screenshot to update the program.
If you can not update, reinstall the program: https://desktop.televzr.com


+1
Answer
Under review

Hello, look at the screenshot to update the program.
If you can not update, reinstall the program: https://desktop.televzr.com


Hi ...

Thanks it's work great.

for any user if you want use this application just uninstall it from you PC/Laptop then download it from the website or Click here to direct download.

With my Regards
Mr. Mohmmad Aldosari

Owner of SERVISE FOR EVER


+5

Hi I am having the same error. I just checked for updates and updated, and I'm still having the same problem. Further, I uninstalled and reinstalled and I am STILL having the same problem. Please help; this is urgent and time-sensitive.

-2

Hello, the problem is fixed, update the program.

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

Personal experience: that may because ( for not able to download video on youtube)

They (Google) have adapted a kind of new video technology called AV1 codec, as I know some of the downloaders/ devices do not support this kind of codec, hence that became the reason why they failed to download/ decode their downloaded video.

There are some useful resources may be helpful.

https://bloggeek.me/av1-video-codec/

https://www.winxdvd.com/video-converter/a-brief-intro-to-av1-codec.htm

+1

me too can anyone help to fix this???

Hello, the problem is fixed, update the program.

+1

So. I gues many people have the same problem. I am also unable to dowload any video

Hi, this is fixed in upcoming update! Sorry for inconvenience

+1

I have the same problem today. It was working fine last week.

Hello, the problem is fixed, update the program.

-1

Hi, this is fixed in upcoming update! Sorry for inconvenience

+1

Hi. I have the same problem with my PRO version. Youtube downloads have stopped working. I hope they'll fix it soon. I'm waiting for news. Greetings.

Hi, this is fixed in upcoming update! Sorry for inconvenience

i have the same problem - they blame it on the " version' you are using. clearly NOT - This needs to be fixed!

-1

Hello, the problem is fixed, update the program.

Screen says "Service Unavailable" and provided this address.

-1

Hello, the problem is fixed, update the program.

NOT FIXED THIS AM AS ADVERTISED

+1

Alexander great job. I love your great app. I have the same problem. I did update but it did not help. I have win 7 64 bit and Televzr ver 1-9-41@2.3.46.

Thank you your effort to help us-

Hello, the problem is fixed, update the program. Current version 2.3.47

+1

I don't know if this will help. When I did my update, it appeared not to work. But once I restarted the background service and then restarted Televzr it did work after all. It now works correctly for me. 

I'm using Windows. In the lower right of your desktop in the area called "the tray" locate the icon for Televzr. Right click on that icon and then select "Quit" from the menu displayed. This will shut down the background process and will close the Televzr app if it is running. 

Then, just restart Televzr. 

This is dependent on successfully updating the app to the latest version. I'm using 1.9.41@2.3.47 If you are unable to update I would suggest removing Televzr and then download and re-install using any credentials you had from your existing subscription. 

how do you restart the background service? and are you on a MAC or PC? - actually i just did this and it didnt work for me

i get an error when i try to update anyway. 

I've updated my post with additional information. 

thanks for the info but i am on a Macbook The mac os has a different but similar way of doing what you did and it didn't work either.


i have removed and re-downloaded and reinstalled the program 5 times in the last 48hrs to no avail. It used to work fine :(


Now everything is working fine. Thank you!!

;)

It's been over 2 weeks and a couple of email request (including a screen shot) and still the app doesn't work.  I better not be charged because I will see legal assistance if this does not get fixed or I get a refund.

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

+1

Getting an error that says service no longer available to US users. Not only do I use this ALL the time but my girlfriend just got her own subscription like 2 weeks ago :(

Hello, write to this address: help@televzr.com

Hi ...

Thanks it's work great.

for any user if you want use this application just uninstall it from you PC/Laptop then download it from the website or Click here to direct download.

With my Regards
Mr. Mohmmad Aldosari

Owner of SERVISE FOR EVER