+1
Under review

no mp4 download option

SLP 9 months ago updated by Alexander 9 months ago 1

I downloaded one youtube vid successfully. Then Televzr said no more free downloads so I paid about $5US for Televzr Pro. When I click "download or add" and put the youtube link in, the green "download" button DOES NOT PRESENT AN OPTION TO DOWNLOAD MP4s, ONLY MP3s. I paid money and I'm feeling stupid for doing so: I need this to work immediately for a presentation I must make tomorrow. What's going on and how do I get my money back if this is not solved right away?

Answer

Answer
Under review

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

Please send us the program logs.

Alt> Help> Show logs in Explorer

Answer
Under review

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

Please send us the program logs.

Alt> Help> Show logs in Explorer