1. Televzr
  2. Bugs
+1
À l'étude

no mp4 download option

SLP il y a 5 ans • mis à jour par Alexander il y a 5 ans • 1

I downloaded one youtube vid successfully. Then Televzr said no more free downloads so I paid about $5US for Televzr Pro. When I click "download or add" and put the youtube link in, the green "download" button DOES NOT PRESENT AN OPTION TO DOWNLOAD MP4s, ONLY MP3s. I paid money and I'm feeling stupid for doing so: I need this to work immediately for a presentation I must make tomorrow. What's going on and how do I get my money back if this is not solved right away?

Solution

Solution
À l'étude
Alexander il y a 5 ans

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

Please send us the program logs.

Alt> Help> Show logs in Explorer

Solution
À l'étude
Alexander il y a 5 ans

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

Please send us the program logs.

Alt> Help> Show logs in Explorer

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