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Under review

I have paid for a month’s subscription but still can’t download videos.

kcekopp 5 jaar geleden bijgewerkt door Alexander 5 jaar geleden 7

Antwoord

Antwoord
Under review

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

Antwoord
Under review

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

im going through the same problem

Hello, then we expect the same answers from you.

Good day

I'm using a macbook air version 10.11.6 and have also downloaded Televzr onto my desktop but still can't download videos ! The version of the app is 1.9.38 (1.9.38@2.3.33). 

Videos I can't download are:

https://youtu.be/uvO-wc3v_nM

https://youtu.be/_njojasDTi4

If this issue is not sorted out promptly, please cancel my subscription.

Try to reinstall the program.

If it does not help, please send the program logs.
Alt> Help>Show logs.

I have reinstalled it many times and am tired of struggling. Please cancel my subscription with immediate effect and send confirmation to me that my subscription is cancelled. Many thanks.

For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com