Hi, I have several problems with the app since a few days
For some reason, I've had to turn off my computer while the program Televzr was downloading some videos.
When I turned it on again, all the videos I was currently downloading were erased from my history, which is quite a problem for me, because I can't find these again.
I tried disconnecting to see if these would appear again after reconnecting. But now, I actually can't connect anymore, no matter how I tried. When I click on "connexion" on the software, it obviously sends me to the website. But whether I use "Log in with Google" or "log in by any email", when it sends me back on the app, I'm still not connected ! I tried restarting my computer, I also tried uninstalling and reinstalling the software, but I still can't seem to connect. So I still can't connect directly on the software, despite having an account and I can't find where the problem comes from.
I also tried reconnecting from another computer but doesn't make any difference
Please, help !!! 😭😭😭😭😭
Customer support service by UserEcho