Your comments

Hello, what is your Operating System?

What's your app version (can be checked by pressing "Alt" < "Help")?
For the better understanding it'll be great to see a screenshot with the error.


Hello, click on the icon for your profile and log in to the account you need.

Hi, the program is downloading 4k videos.

Hello, please, send us more details regarding the problem.

Ok, thanks for using the program)

Hi, we do not quite understand what your problem is, describe in more detail.

Здравствуйте, какое у вас программное обеспечение?

Hello, the program is designed for downloading from the site Youtube.

Hello, please, send us more details regarding the problem.