Great news Ron, glad everything seems to be OK now!

I think if you want 360 resolution (for SD) or 720 (for HD) it should work even if it isn't the Pro version, as YouTube allows saving of them without any workarounds needed. If you want anything higher (480 for SD or 1080 for HD) or UHD formats, you will need the Pro version of Televzr for them to be available.

Have you tried logging out and back in again? If everything is correct, when you log in you should be taken to a page just to enter your e-mail address, and once that's accepted you should get an activation e-mail which will enable the Pro functions.

Someone on another thread says he's paid but still gets taken to the payment page when he logs in, which almost certainly means that his payment didn't register.

Have you actually signed in to the program (icon top right)?

It won't work as the pro version unless you do.

When you sign in it should take you to a page to enter your e-mail, and when that is accepted it will send you an e-mail with an activation link.

None of this is at all intuitive, which I have pointed out to them!

HTH, Dave.

OK, sorry again!

I looked at my e-mails, and there were a huge number of activation e-mails for Televzr!

All is OK now, but this is really not intuitive.

Your registration dialogue should say that an e-mail has been sent with an activation link, at the moment it does not do this!

Thanks, Dave.

OK sorry, I've now realized that I'm no longer logged in, which is why it's not showing as "Pro"!

However, when I try to log in, all that happens is that my browser opens, I put in the e-mail address I used when registering, and that is accepted as OK, but nothing changes on Televzr, it's still not showing as the Pro version, and I can't download 4K!

How do I actually log in on Televzr itself, because logging in on the browser obviously isn't updating Televzr?!

Thanks Alexander, understood!

I guess this is a limitation of ffmpeg, but thanks for adding the conversion option so the downloaded vp9 files can at least played in VLC and not be completely unusable!

It's annoying not being able to edit them though, even the converted file has resisted all my attempts to import it into any editing or conversion program.

Cheers, Dave.

Thanks Alexander, but as I said, I already did that.

It did indeed take longer, well over an hour in fact, most of which was the conversion process!

However, the resulting file still won't open in many programs.

It does now open in VLC, but won't open in Premiere Pro, or in my AVS Video Converter program, which says there is no video information in it!

Presumably it's still not a standard mp4 file, even after ffmpeg conversion.

Can anything be done to make the converted files more standard?

Thanks, Dave.

Thanks Alexander, I've now bought the Televzr pro version on a lifetime subscription, and the 4K options are there!

I downloaded the 4K version of that video, but it wouldn't open in my editor (Premiere Pro CS6), which said "an unspecified error occurred" or even in VLC Media Player, which normally opens everything! VLC said it doesn't support the vp09 codec.

I then found the transcoding option in Televzr, and re-downloaded it, which took well over an hour to do the conversion!

The resulting mp4 file is better, and will open in VLC, but still won't open in Premiere.

On both files QuickTime Player throws an error "an invalid sample description was found in the movie".

Any ideas, or is it not possible to produce standard mp4 files from these 4K downloads?

Thanks, Dave.

No, just a version you gave me a link to some time ago.

Do you have to have a paid version for 4K downloads?

I wasn't aware of that.

Thanks, I now have version 1.9.2.

Still strange that version 1.7.3 didn't prompt me to update!

It would certainly be good if you could select blocks of files in the library and delete them with one hit.

I was certainly glad to see that it doesn't actually remove the file from the computer unless you tell it to!

Thanks, Dave.