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0
Under review

it doesn't work.

noyesscher 6 jaar geleden bijgewerkt door junglelouie 4 jaar geleden 4
Antwoord
Alexander 6 jaar geleden

Hello, the problem was fixed, reinstall or update the program.

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Under review

Possible new copy protection in YouTube

DavidR 6 jaar geleden bijgewerkt door Alexander 6 jaar geleden 3

Am finding some YouTube videos that start to process for download but then fail before download starts. 

This is one example. 

Youtube video
Antwoord
Alexander 6 jaar geleden

Hello, update the program, the problem is resolved.

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Under review

i have paid for the program but i cant download all the time 720why

naeembanat 6 jaar geleden bijgewerkt door Alexander 6 jaar geleden 1

i have paid for the program but i cant download all the time 720why

Antwoord
Alexander 6 jaar geleden

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

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Under review

downloading problem

philip sakala 6 jaar geleden bijgewerkt door Alexander 6 jaar geleden 1
Antwoord
Alexander 6 jaar geleden

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

Antwoord
Alexander 6 jaar geleden

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
Under review

I want a quick answer

Kang Ji Won 6 jaar geleden bijgewerkt door Alexander 6 jaar geleden 1

안녕하세요. 12 월 3 일에 환불을 요청했습니다. 구매 후 다운로드 할 수 없지만 여전히 환불을 요청합니다. 이메일로 연락을 드렸지만 이메일에 대한 응답으로이 사이트에 연락해달라고 요청했습니다. 나는 빠른 답변을 원한다

Antwoord
Alexander 6 jaar geleden

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
Under review

可以加入简体中文吗?感谢制作者。You can join in simplified Chinese? Thanks to producers.

bihu99233 6 jaar geleden bijgewerkt door Alexander 6 jaar geleden 1

软件可以加入简体中文吗?感谢制作者。Software can join simplified Chinese? Thanks to producers.

Antwoord
Alexander 6 jaar geleden

Hello. Perhaps, we'll do that soon.

0
Beantwoord

Why don't you read the mail for a refund?

Kang Ji Won 6 jaar geleden bijgewerkt door Alexander 6 jaar geleden 2

The contents of the mail is, Hi, I subscribed to Televzr Pro to download YouTube videos, but I accidentally clicked the Cancel Subscribe button and I re-subscribed it. So I checked my bankbook and found that I couldn't get a refund after I canceled it. I ran the app thinking it would be refunded tomorrow. But I can't download the video. Just like before I paid, I got a message. I am not an English speaker, so I am very angry because I cannot find out about this. So I hope you can explain this quickly. I sent you an email yesterday, but there is no reply.

Antwoord
Alexander 6 jaar geleden

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
Under review

Download to optimovision

Francon Espínola 6 jaar geleden bijgewerkt door Alexander 6 jaar geleden 1
Antwoord
Alexander 6 jaar geleden

Hello, Could you please send a few links you can't download. We will check it out.

0
Under review

Не подхватывает аудио

KiraLis39 6 jaar geleden bijgewerkt door Alexander 6 jaar geleden 1

Я качал ранее через ss видео в большом разрешении и отдельно звук к нему затем.

Ваша программа не понимает связи, как дефолтный проигрыватель виндос. Даже при последующей загрузке озвучки к видео - кладет ее отдельно в аудио и не воспроизводит вместе с видео.

Добавьте подключение звуковой дорожки при совпадении имени\разрешения аудио или дайте мне доступ к разработке, сам допишу..

Antwoord
Alexander 6 jaar geleden

Здравствуйте, возможно мы сделаем это в будущем.