Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.

0
Under review

Is pro version for a personal computer or an account

Azel Varpner 6 jaar geleden • bijgewerkt door Alexander 6 jaar geleden • 3

Hi.I want to buy a pro version and there is a doubt that depend on me buy it or not.

Is pro version for a personal computer or an account ?In another words,if I buy pro version in this account on my  own computer,and then could I keep using this account on my friend's computer and the pro version still working?

Antwoord
Alexander 6 jaar geleden

Hello, the pro version works only on one account.

0
Under review

PLEASE HELP // not showing the tv show poster

Anime Fights OFFICIEL 6 jaar geleden • bijgewerkt door Alexander 6 jaar geleden • 3

Hello

I am having a problem with the wonderful program Televzr

When I add a series to my library, the program recognizes it but it does not display its own poster :'(

As you can see in the image below, the program recognize these series, but it did not show the poster for some of them.

tried to remove them from the library and re-add them again and again but without result
Just for reference: I have no problem with the Internet

PLEASE HELP !!

PLEASE HELP !!

PLEASE HELP !!

Image 152

PLEASE HELP !!

Antwoord
Alexander 6 jaar geleden

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?

0
Beantwoord

No service for US users?

gamaoctavio62 6 jaar geleden • bijgewerkt door Alexander 6 jaar geleden • 2

When I open Televzr I receive this message: Service is no longer available for US users if you have questions contact us at help@Televzr.com. I live in California and paid for my subscription. What can I do?

Antwoord
Alexander 6 jaar geleden

Hello, please write to this address: help@televzr.com

0
Under review

I can't download whole playlists any more after I successfully downloaded one playlist.

Bazinga 7 jaar geleden • bijgewerkt door Alexander 6 jaar geleden • 3

I just downloaded a whole playlist from youtube successfully, but after that, I can download no more playlists. It keeps saying nothing was found. Even the previous playlist I downloaded can't be found on search.

Antwoord
Alexander 6 jaar geleden

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Sound will not play

bobdifley 7 jaar geleden • bijgewerkt door Alexander 7 jaar geleden • 1
Antwoord
Alexander 7 jaar geleden

Hello, please, send us more details regarding the problem.

0
Under review

MAC 2015 5K 32G RAM 2TB Mojavur

AlGonzalez 7 jaar geleden • bijgewerkt door Alexander 7 jaar geleden • 1

Your program stopped working after 2 weeks. I see it has a habit of doing so. I done everything from uninstall to reinstall and all kinds of different videos. Please don’t waste my time with lies. Either refund me or send me the fix. 

Antwoord
Alexander 7 jaar geleden

Hello, the problem is fixed, update the program.

0
Under review

not working with windows 10

abuelela35 7 jaar geleden • bijgewerkt door Alexander 7 jaar geleden • 1
Antwoord
Alexander 7 jaar geleden

Hello, the problem is fixed, update the program.

Antwoord
Alexander 7 jaar geleden

Hello, Televzr is a commercial program.
You can find all detailed information regarding the purchase of the app here: 

https://desktop.televzr.com/keep-downloading.html

0
Under review

Why service unavailable?

Kun 7 jaar geleden • bijgewerkt door Alexander 7 jaar geleden • 1

It shows me “Service is no longer available for US users”.

what happened? I sent two emails to help@televzr.com and did not reply.

Can you tell me how to solve it?

Antwoord
Alexander 7 jaar geleden

Hello, our support team will surely reply to you!

0
Under review

ฉันต้องการที่จะยกเลิกการเสียตังส์ ต้องทำยังไง

champoo toon 7 jaar geleden • bijgewerkt door Alexander 7 jaar geleden • 1
Antwoord
Alexander 7 jaar geleden

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com