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manifests ransomware
I am using bitdefender total security 2019. Many times bitdefender said: "The process Televzr.exe manifests ransomware behavior and was blocked." Why? Please, don't install trojans on my device

Hello, our products do not have viruses. Thank you, we will check your information.

how to download movie with subtitle; several times i downloaded movies with subtitle but when playng the movie no subtitle

Hello, send a link to the video with subtitles.
What is your Operating System?
Do you download video by mobile application or desktop?

Hello, can you send a couple of links for an example?
What's your app version (can be checked by pressing "Alt" < "Help")?
What is your Operating System?

Hello, dekstop and mobile application you have on the same Wi-Fi network?
What software do you have on your mobile device and computer?

Unable to download from vimeo
How do I download from Vimeo? When I paste the vimeo link nothing happens. I'm using the Beta version.

Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
What's your app version (can be checked by pressing "Alt" < "Help")?

https://bilimland.kz/kk/subject/matematika/4-synyp/bolindining-maninde-nolder-bolhanda-ush-tangbaly-sanha-zhazbasha-bolu
Бөліндінің мәнінде нөлдер болғанда үш таңбалы санға жазбаша бөлу

Cannot see my PC videos on my phone
I have the same account on them
Both have the latest version
I am using Windows 10
No matter how many times I try it won't work for some reason

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?
What is your version of the application?
On which software do you have a mobile device?
What is your video format?
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