Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.

0
Under review

A donwload Queue would be awesome!

Leisvan 6 years ago updated by Alexander 6 years ago 1

Please create a download queue. Right now all downloads are executed immediately. A work around is to pause other downloads until the active one finishes but do that manually is a headache.

Answer
Alexander 6 years ago

Hello, Thanks for the idea, we'll definitely think about it.

0
Under review

will d subscription be tied to my itune account?

ikm 6 years ago updated by Alexander 6 years ago 1
Answer
Alexander 6 years ago

Hello, no, registration in the program passes through a Google account.

0
Under review

im trying to hook up my ipad to laptop

blabbs 6 years ago updated by Alexander 6 years ago 5

im trying to hook up my ipad to laptop but it keeps saying connect to the same wifi which i am please help.

Answer
Alexander 6 years ago

Hello, Please send the application log. How to find the log: Profile Televzr>Connection Log>Share log file, send us.

0
Answered

Where do the files save to? I would like to view the videos on another program such as windows media player!

xbrewer 6 years ago updated by Alexander 6 years ago 10

I want to save to a external hard drive for viewing on other computer

Answer
Alexander 6 years ago

Hello, the player for viewing the video you can change, in the properties of the video.

We can not change the folder for viewing yet, perhaps we will do it in the future.

0
Under review

Sydney

rkpenrose 6 years ago updated by Alexander 6 years ago 1

Hi,

I had a message saying I Televzr needed to update so I allowed it to do so. In the updated format it wanted me to sign into YouTube before downloading videos, so I did this. But now when I paste a You Tube link Televzr comes up with a message saying "Nothing found" What am I doing wrong?

Thanks for any help

Answer
Alexander 6 years ago

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

For the better understanding it'll be great to see a screenshot with the error.

Hello, Could you please send a few links you can't download. We will check it out.

0
Under review

My videos are bad quality every time

stone alexis37 6 years ago updated by Alexander 6 years ago 1
Answer
Alexander 6 years ago

Hello, please, send us more details regarding the problem.

Answer
Alexander 6 years ago

Hello, please, send us more details regarding the problem.

0
Under review

hallo ich kann zuhause ohne internet die herunter geladene datei hören

a panje 6 years ago updated by Alexander 6 years ago 1
Answer
Alexander 6 years ago

Hello, if the file you downloaded, then of course you can.

0
Under review

How to share from Mobile to PC?

Beth MacKenzie 6 years ago updated by Alexander 6 years ago 1

I would want to share my downloaded movies to my PC. So how to I do that?

Answer
Alexander 6 years ago

Hello, unfortunately this feature is not yet available, but in the future we will do it.

0
Under review

accidentally logged into the wrong account on desktop, won't let me change account

crystallkq 6 years ago updated by Alexander 6 years ago 1

please help

Answer
Alexander 6 years ago

Hello, click on your login icon in the program and select the one you need.