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0
Answered

Hello, could you tell how to cancle the fee every month?

chenyuan 5 years ago updated by Alexander 5 years ago 2

I don't often use Televzr. And I want to cancle my account. But I find I pay for about $7 every month. Please cancel it for me. Or tell me how to cancle it. Thanks.

Answer
Alexander 5 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
Under review

add an option for setting up the download speed

yoke 5 years ago updated by Alexander 5 years ago 1

Hi. I want to download videos, but not use all the bandwith. please add an option to limit the download speed. thanks.

Answer
Alexander 5 years ago

Hello, we will consider your idea. Thanks.

Answer
Alexander 5 years ago

Здравствуйте, мы не оставим без внимания Вашу идею.

0
Under review

Add other video formats for download like .webm, .3gp etc

Azia Giles 5 years ago updated by Alexander 5 years ago 1

Hello team Televzr. Nice app you guys have out there. I was just wondering if in your video options, you could include other formats other than MP4 like .webm, .3gp etc

Answer
Alexander 5 years ago

Hello, we will consider your idea. Thanks!

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Under review

как музыку скачать в мп3

lukianchenko 5 years ago updated by Alexander 5 years ago 1
Answer
Alexander 5 years ago

Здравствуйте, эта функция платная.

Если вас интересует эта функция напишите на этот адрес help@televzr.com

0
Under review

Clear library feature

Ajay Biswas 5 years ago updated by Alexander 5 years ago 1

After playing many videos (say 1000), clearing the "undefined" library can be tiresome. Long press to select, select all, along with clear/move feature will make things much easier. Also, I have seen in the past version, too many files in "undefined" section, delays the launching time, at worst case the video fails to play, not sure about this version as I have played not more than 100 videos.

Answer
Alexander 5 years ago

Hello, we will consider your idea. Thanks!

0
Under review

Please add an option to add an author of the downloaded video to the name of downloaded file

3dlogicus 5 years ago updated by Alexander 5 years ago 1

Youtubers for example likes to use clickbaty naming of the video, hard to understand what's what without names of the creators.

Answer
Alexander 5 years ago

Hello, the name of the author is written in the downloaded file.

0
Under review

Александр может дело было в регистрации акаунта ??

Gold 5 years ago updated by Alexander 5 years ago 5

Александр может дело было в регистрации акаунта ??

Answer
Alexander 5 years ago

Не понял вопроса.

На данный момент у вас программа работает?

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Under review

Program is not working on some systems.

StR 5 years ago updated by Alexander 5 years ago 3

Hello. Tell me please why I have only black screen in program when launching it? I've clear installed Windows 8.1. Maybe am I need to instal some component of Windows?

Image 124

Answer
Alexander 5 years ago

Hello, try reinstalling the program again.

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Under review

it doesn't work.

noyesscher 5 years ago updated by junglelouie 3 years ago 4
Answer
Alexander 5 years ago

Hello, the problem was fixed, reinstall or update the program.