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can you Add a button for change quality next to the download button

abdeen123 6 years ago updated by Dave-H 6 years ago 1

can you Add a button for change quality next to the download button

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I can't open a file as i get a message saying missing metadata

willenehadden 6 years ago 0

Why when I am trying to open a downloaded file it says I can't as missing metadata

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received a message service no longer avalible to users to US usrs. Will I receie a refund?

jeromejackson549 6 years ago 0

received a message service no longer available to users to US users. Will I receive a refund? I purchased a lifetime service.

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Under review

not avialable for US?

Dimegio 6 years ago updated by Alexander 6 years ago 1

Hey, I get this error today saying Televzr is not available in the USA any more?  where is this software from?  or what countries is it available from?

Answer
Alexander 6 years ago

Hello, write to this address: help@televzr.com

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Answered

I only buy one month's permission. Why is the credit card account deducted for several consecutive months?

ejizhan 6 years ago updated by lutskov90sca 5 years ago 10

I only buy one month's permission. Why is the credit card account deducted for several consecutive months? And can't cancel account renewal through website and software. No response was received to help@televzr.com. My account number is jiangweiwh@126.com, please handle.

Answer
Alexander 6 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Answered

PRO VERSION NOT WORKING!!!

Vik 6 years ago updated by ILIA 5 years ago 14

I have purchased pro version fir lifetime acces, but I couldn’t even use it for one second. I uninstalled, loged out, loged in,tried to update , and did everything that was suggested on this forum, yet nothing works. sent email to televzr, opened a case on paypal and I still  didnt get a reply. NOW WHAT???

Answer
Alexander 6 years ago

Hello. What address do you have the program registered for?

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Under review

Please Help .. i have not received any confirmation

ayaz 6 years ago updated by Alexander 6 years ago 3

i have not received any confirmation

I paid for Televzr Pro Lifetime and now it won't let me download anything and says free downloads are up. Help. This is the reason that I paid. I am logged in and the PRO version is now missing.


Yes I have logged out and back in... It only goes to the free mode and my LIFETIME payment was processed YESTERDAY .IT was working and now isn't. When I try to get logged back in it goes to a frozen screen that says: Get Back to Televzr, search activated. I would like my paid for service to function.

homepage is activated but programm is not activated :(((

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Answer
Alexander 6 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Under review

Is pro version for a personal computer or an account

Azel Varpner 6 years ago updated by Alexander 6 years ago 3

Hi.I want to buy a pro version and there is a doubt that depend on me buy it or not.

Is pro version for a personal computer or an account ?In another words,if I buy pro version in this account on my  own computer,and then could I keep using this account on my friend's computer and the pro version still working?

Answer
Alexander 6 years ago

Hello, the pro version works only on one account.