Has anyone successfully cancelled their subscription? Do I really have to wait for their email support?

이 계정에 등록된 자동 결제를 중단하고 결제하신 금액을 환불해 주시기 바랍니다.

확인을 위한 이메일 qkrwjdqn@naver.com(네이버이메일), wjdqn@gmail.com(구글이메일)

Please stop the automatic payment registered to this account vlcl05@naver.com
And please give me a refund on the payment made 12.09.2024

I have a Lifetime Pro subscription and have a problem in that my downloads will not complete. They get to 99% and then either freeze or come back with a restart option. This has been referred to Teh Support as it has happened before and they resolved it

Здравствуйте.

у меня такая проблема.

обновила до про.

До этого скачивание было отличного.

 Сейчас после покупки, скачанные файлы проигрываются не полностью, частями, часто заедают.

Мне обещали плюсы, но я вижу что стало хуже!

Ответьте пожалуйста в чём причина, или я отключу премиум и удалю бесполезное приложение 

I want to unsubscribe from the pro version of the program. How do I do that? Like I don't want to pay the money next month. I don't mind if you keep the money you already have, but please unsubscribe me from your premium program. Like, unsubscribe me right now. Why aren't you responding???

I want to unsubscribe from the pro version of the program. How do I do that? Like I don't want to pay the money next month. I don't mind if you keep the money you already have, but please unsubscribe me from your premium program. Like, unsubscribe me right now. Why aren't you responding???