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0
На рассмотрении

充值半年时间,没用几天就不能下载视频,提示到专业版,求解决

jg li 5 лет назад обновлен Alexander 5 лет назад 1

充值半年时间,没用几天就不能下载视频,提示到专业版,求专人赶紧帮我解决一下

Ответ
Alexander 5 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
Отвечен

как отменить продление?

Denis T 5 лет назад обновлен Alexander 5 лет назад 4

автоматически списалась оплата следующего месяца.

согласие не давал

как отменить или прекратить списания?

Ответ
Alexander 5 лет назад

Здравствуйте, по поводу подписки, возврата средств, активации программы напишите пожалуйста на этот адрес: help@televzr.com

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На рассмотрении

i need to know why I cant download when I have just paid for 6 months

sadsac23 5 лет назад обновлен Alexander 5 лет назад 1
Ответ
Alexander 5 лет назад

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

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На рассмотрении

I want to cancel my subscription.

hvision 5 лет назад обновлен Alexander 5 лет назад 1

가입을 취소하고 싶습니다.

Ответ
Alexander 5 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
На рассмотрении

Help

Crocha3 5 лет назад обновлен Frank morant 2 месяца назад 3

I have already paid, why can't I log back in? It keeps sending me to the authorization site and I get nothing.

Ответ
Alexander 5 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
На рассмотрении

Black Skin and mouse pointer Blinking

mdjamilhasannaeem 5 лет назад обновлен Alexander 5 лет назад 1

I just install this software, but when I open it, its show black skin and my mouse pointer is blinking. I cannot see anything

Ответ
Alexander 5 лет назад

Hello, what is your Operating System?

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На рассмотрении

How do I upgrade from $4.99 a month to an annual payment?

DaisyPatch 5 лет назад обновлен Alexander 5 лет назад 1

I went to Paypay and also the televzr website but can't see how to change my plan.  

Ответ
Alexander 5 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
На рассмотрении

Now downloads video from youtube in the resolution 640x360 instead of the resolution HD!!! (for example - https://youtube.com/watch?v=-9Nq6I629EA )

Dim188 5 лет назад обновлен Alexander 5 лет назад 1

Now downloads video from youtube in the resolution 640x360 instead of the resolution HD!!! (for example -

Youtube video
Скачать видео

)

Ответ
Alexander 5 лет назад

Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.

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На рассмотрении

I have already registered and paid, why download video tips in the professional edition continues, excuse me, where is the professional version download

谢景霖 5 лет назад обновлен jg li 5 лет назад 12

我已经注册并付款了,为什么专业版中的下载视频提示仍在继续,对不起,专业版在哪里下载

Ответ
Alexander 5 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
Отвечен

Hello, could you tell how to cancle the fee every month?

chenyuan 5 лет назад обновлен Alexander 5 лет назад 2

I don't often use Televzr. And I want to cancle my account. But I find I pay for about $7 every month. Please cancel it for me. Or tell me how to cancle it. Thanks.

Ответ
Alexander 5 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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