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0
Answered

Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?

Tsis Muaj Tseeg Tiag 5 years ago updated by RICARDO 3 months ago 19

Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?

Answer
Alexander 5 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Under review

I tried to download a video and it said nothing found. What is the problem?

patty vaughan 5 years ago updated by Alexander 5 years ago 3

I opened Televzr and clicked on add video from You Tube.  Only the + bar showed up.  I copied and pasted the url from You Tube and hit enter.  The screen said that nothing was found. What is the problem? 

Answer
Alexander 5 years ago

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

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Answered

How can I resign my abo access?

Kerstin Kaiser 5 years ago updated by Alexander 5 years ago 2
Answer
Alexander 5 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Under review

YouTube video not showing 4K versions

Dave-H 5 years ago updated 5 years ago 8

This video -

Youtube video

is available in 1440p and 2160p, but Televzr only seems to be offering up to 1920x1080.
Is that right?
Cheers, Dave.
Answer
Alexander 5 years ago

Hello, do you have a paid version of the program?

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Under review

how can i recive a reciept of purchase

billy todd 5 years ago updated by Alexander 5 years ago 1
Answer
Alexander 5 years ago

Hi, please write to this address: help@televzr.com

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Under review

Download from VK

Ghitsa Buzdugan 5 years ago updated by Alexander 5 years ago 3

Здравствуйте. Вы планируете имплементировать скачивание с ВК?

Answer
Alexander 5 years ago

Здравствуйте, Televzr с VK должен скачивать, если у вас не скачивает пришлите пару ссылок для тестирования.

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Under review

app not working

Katherine Anderson 5 years ago updated by Alexander 5 years ago 7



I downloaded the app yesterday, and it worked great. Today, when I went to use it, I opened the app but the window doesn't appear. I tried restarting my computer, and I've tried uninstalling and reinstalling the application, and the same problem happens. See attached screen shots. The app is running, but nothing shows up on my screen.

Image 78

Image 79

Answer
Alexander 5 years ago

Hello, you need to delete the file ~ / Library / Application Support / Televzr Desktop

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Under review

Why whenever I put a You Tube video address in the "Add Video" search bar it says Nothing Found?

Dave Marco 5 years ago updated by Alexander 5 years ago 3

Televzr "Add Video" is suddenly saying "Nothing Found" when I copy and paste You Tube video web address in search bar. What happened? Thanks 

Answer
Alexander 5 years ago

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

Could you please send a few links you can't download. We will check it out.

Answer
Alexander 5 years ago

Hello, reinstall the program: https://desktop.televzr.com

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Under review

https://youtu.be/0u1H9Z__bW4

pareshsuthar281992 5 years ago updated by Alexander 5 years ago 1

cant download error

Answer
Alexander 5 years ago

Hello, reinstall the program: https://desktop.televzr.com