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Under review

Help

Crocha3 4 years ago updated by Alexander 4 years ago 2

I have already paid, why can't I log back in? It keeps sending me to the authorization site and I get nothing.

Answer
Alexander 4 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Under review

Black Skin and mouse pointer Blinking

mdjamilhasannaeem 4 years ago updated by Alexander 4 years ago 1

I just install this software, but when I open it, its show black skin and my mouse pointer is blinking. I cannot see anything

Answer
Alexander 4 years ago

Hello, what is your Operating System?

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Under review

How do I upgrade from $4.99 a month to an annual payment?

DaisyPatch 4 years ago updated by Alexander 4 years ago 1

I went to Paypay and also the televzr website but can't see how to change my plan.  

Answer
Alexander 4 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Under review

Now downloads video from youtube in the resolution 640x360 instead of the resolution HD!!! (for example - https://youtube.com/watch?v=-9Nq6I629EA )

Dim188 4 years ago updated by Alexander 4 years ago 1

Now downloads video from youtube in the resolution 640x360 instead of the resolution HD!!! (for example -

Youtube video
Скачать видео

)

Answer
Alexander 4 years ago

Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.

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Under review

I have already registered and paid, why download video tips in the professional edition continues, excuse me, where is the professional version download

谢景霖 4 years ago updated by jg li 4 years ago 12

我已经注册并付款了,为什么专业版中的下载视频提示仍在继续,对不起,专业版在哪里下载

Answer
Alexander 4 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Answered

Hello, could you tell how to cancle the fee every month?

chenyuan 4 years ago updated by Alexander 4 years ago 2

I don't often use Televzr. And I want to cancle my account. But I find I pay for about $7 every month. Please cancel it for me. Or tell me how to cancle it. Thanks.

Answer
Alexander 4 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Under review

add an option for setting up the download speed

yoke 4 years ago updated by Alexander 4 years ago 1

Hi. I want to download videos, but not use all the bandwith. please add an option to limit the download speed. thanks.

Answer
Alexander 4 years ago

Hello, we will consider your idea. Thanks.

Answer
Alexander 4 years ago

Здравствуйте, мы не оставим без внимания Вашу идею.

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Under review

Add other video formats for download like .webm, .3gp etc

Azia Giles 4 years ago updated by Alexander 4 years ago 1

Hello team Televzr. Nice app you guys have out there. I was just wondering if in your video options, you could include other formats other than MP4 like .webm, .3gp etc

Answer
Alexander 4 years ago

Hello, we will consider your idea. Thanks!

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Under review

как музыку скачать в мп3

lukianchenko 4 years ago updated by Alexander 4 years ago 1
Answer
Alexander 4 years ago

Здравствуйте, эта функция платная.

Если вас интересует эта функция напишите на этот адрес help@televzr.com