Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.

0
Under review

Sound will not play

bobdifley 4 years ago updated by Alexander 4 years ago 1
Answer
Alexander 4 years ago

Hello, please, send us more details regarding the problem.

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Under review

MAC 2015 5K 32G RAM 2TB Mojavur

AlGonzalez 4 years ago updated by Alexander 4 years ago 1

Your program stopped working after 2 weeks. I see it has a habit of doing so. I done everything from uninstall to reinstall and all kinds of different videos. Please don’t waste my time with lies. Either refund me or send me the fix. 

Answer
Alexander 4 years ago

Hello, the problem is fixed, update the program.

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Under review

not working with windows 10

abuelela35 4 years ago updated by Alexander 4 years ago 1
Answer
Alexander 4 years ago

Hello, the problem is fixed, update the program.

Answer
Alexander 4 years ago

Hello, Televzr is a commercial program.
You can find all detailed information regarding the purchase of the app here: 

https://desktop.televzr.com/keep-downloading.html

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Under review

Why service unavailable?

Kun 4 years ago updated by Alexander 4 years ago 1

It shows me “Service is no longer available for US users”.

what happened? I sent two emails to help@televzr.com and did not reply.

Can you tell me how to solve it?

Answer
Alexander 4 years ago

Hello, our support team will surely reply to you!

Answer
Alexander 4 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
Under review

Televzr not now downloading from Vimeo?

Dave-H 4 years ago updated 4 years ago 20

Hi, I seem to be unable to now download videos from Vimeo.
I'm using the Pro version 1.9.39.

Downloading from YouTube still works fine, but downloads from Vimeo always say "failed, please try later".
I can download the same video fine still using VLC Media Player.
Is this a known problem at the moment?

Thanks, Dave.

Answer
Alexander 4 years ago

Hello, сould you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

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Under review

how can i download videos on televzr

juliana103 4 years ago updated by Felicia Sibiya 3 years ago 2
Answer
Alexander 4 years ago

Hello, how to use the program you can find in the section "How to use".

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Under review

how do I sign up on youtube from televzr even if I try the link doesn't work

dfranklynobiakor 4 years ago updated by Alexander 4 years ago 1
Answer
Alexander 4 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

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Under review

URGENT!! i paid for the one month program but it still says free trials are over

sukayna 1297 4 years ago updated by Alexander 4 years ago 2
Answer
Alexander 4 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com