Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.

환불해주세요. help@televzr.com 메일을 계속 보내는데 확인은 하고 답장이 없습니다. 처리상황을 확인하고 싶습니다.
환불해주세요. help@televzr.com 메일을 계속 보내는데는 답장하지 않습니다. 처리상황을 확인하고 싶습니다.
사용하지 않았습니다. 환불해주세요. 정액제 취소도 부탁드립니다.
3월부터 지금까지 계속 결제가 추가됩니다. 3월에 단 한 번만 사용했습니다.

how to cancel this account?
Dear all,
How can I cancell this service? Is there any e-mail that I can do that?

30 seconds (help)
I'm able to have only a sample of 30 sec of deezer music, is I have an account, is it possible to have a solution please ?

Connexion troubles
Hi, I have several problems with the app since a few days
For some reason, I've had to turn off my computer while the program Televzr was downloading some videos.
When I turned it on again, all the videos I was currently downloading were erased from my history, which is quite a problem for me, because I can't find these again.
I tried disconnecting to see if these would appear again after reconnecting. But now, I actually can't connect anymore, no matter how I tried. When I click on "connexion" on the software, it obviously sends me to the website. But whether I use "Log in with Google" or "log in by any email", when it sends me back on the app, I'm still not connected ! I tried restarting my computer, I also tried uninstalling and reinstalling the software, but I still can't seem to connect. So I still can't connect directly on the software, despite having an account and I can't find where the problem comes from.
I also tried reconnecting from another computer but doesn't make any difference
Please, help !!! 😭😭😭😭😭
Customer support service by UserEcho