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En revisión

my antivirus stated that televzr software is a torjan virus

raja hace 7 años actualizado por Alexander hace 7 años 1
Respuesta
Alexander hace 7 años

Hello, what is the name of your antivirus?

Send a screenshot.

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En revisión

how do I upgrade my plan?

Johnny hace 7 años actualizado por Alexander hace 7 años 1

I signed up for the $9.99 per month just to test it out. I like it so I would like to upgrade my plan. how do i do that?

Respuesta
Alexander hace 7 años

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Respuestas

Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?

Tsis Muaj Tseeg Tiag hace 7 años actualizado por RICARDO hace 2 años 19

Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?

Respuesta
Alexander hace 7 años

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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En revisión

I tried to download a video and it said nothing found. What is the problem?

patty vaughan hace 7 años actualizado por Alexander hace 7 años 3

I opened Televzr and clicked on add video from You Tube.  Only the + bar showed up.  I copied and pasted the url from You Tube and hit enter.  The screen said that nothing was found. What is the problem? 

Respuesta
Alexander hace 7 años

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

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Respuestas

How can I resign my abo access?

Kerstin Kaiser hace 7 años actualizado por Alexander hace 7 años 2
Respuesta
Alexander hace 7 años

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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En revisión

YouTube video not showing 4K versions

Dave-H hace 7 años actualizado hace 7 años 8

This video -

Youtube video

is available in 1440p and 2160p, but Televzr only seems to be offering up to 1920x1080.
Is that right?
Cheers, Dave.
Respuesta
Alexander hace 7 años

Hello, do you have a paid version of the program?

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En revisión

how can i recive a reciept of purchase

billy todd hace 7 años actualizado por Alexander hace 7 años 1
Respuesta
Alexander hace 7 años

Hi, please write to this address: help@televzr.com

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En revisión

Download from VK

Ghitsa Buzdugan hace 7 años actualizado por Alexander hace 7 años 3

Здравствуйте. Вы планируете имплементировать скачивание с ВК?

Respuesta
Alexander hace 7 años

Здравствуйте, Televzr с VK должен скачивать, если у вас не скачивает пришлите пару ссылок для тестирования.

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En revisión

app not working

Katherine Anderson hace 7 años actualizado por Alexander hace 7 años 7



I downloaded the app yesterday, and it worked great. Today, when I went to use it, I opened the app but the window doesn't appear. I tried restarting my computer, and I've tried uninstalling and reinstalling the application, and the same problem happens. See attached screen shots. The app is running, but nothing shows up on my screen.

Image 78

Image 79

Respuesta
Alexander hace 7 años

Hello, you need to delete the file ~ / Library / Application Support / Televzr Desktop

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En revisión

Why whenever I put a You Tube video address in the "Add Video" search bar it says Nothing Found?

Dave Marco hace 7 años actualizado por Alexander hace 7 años 3

Televzr "Add Video" is suddenly saying "Nothing Found" when I copy and paste You Tube video web address in search bar. What happened? Thanks 

Respuesta
Alexander hace 7 años

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

Could you please send a few links you can't download. We will check it out.