Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.

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Є відповідь

I send a email, but not respond from you!I would like to cancel my account

ariane-kesse 5 років тому оновлено Alexander 5 років тому 2
Відповідь
Alexander 5 років тому

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Under review

i added you tube video links but its not responding not even showing the nothing found message what is the problem

Prudence Zhou 5 років тому оновлено Alexander 5 років тому 1
Відповідь
Alexander 5 років тому

Hello, what is your Operating System?

What's your app version (can be checked by pressing "Alt" < "Help")?

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

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Under review

https://jut.su/pokemon/season-14/episode-9.html#0m4s

Геннадий 5 років тому оновлено Alexander 5 років тому 1
Відповідь
Alexander 5 років тому

Здравствуйте, пожалуйста, опишите вашу проблему более подробней.

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Under review

how can i trafer misk from pc to phone

Tim 6 років тому оновлено Alexander 6 років тому 1

my pc and phone are connectet with the same account. but i cant find any setting to transfer from pc to phone can someone show me how to tranfer ?

Відповідь
Alexander 6 років тому

Hello, music from the desktop version of the program at the moment can not be transferred to a mobile device, this function is under development.

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Under review

Installed a virus. win32/lodi

Steve 6 років тому оновлено Alexander 6 років тому 1

Windows Defender quickly quarantined this.

Відповідь
Alexander 6 років тому

Hello, what exactly does the antivirus swear?

What is your Operating System?

What's your app version (can be checked by pressing "Alt" < "Help")?

From which site did you install the program?

For the better understanding it'll be great to see a screenshot with the error.

+1
Under review

download success but have 0 byte

Leab 6 років тому оновлено Alexander 6 років тому 1

Programme show download process was successful and can play video. But when I open folder televzr downloads and copy video to my external haddisk. They have 0 length so I can't play with another media player

Відповідь
Alexander 6 років тому

Hello, what video player do you use?

What is your Operating System?

Відповідь
Alexander 6 років тому

Здравствуйте, пожалуйста, опишите вашу проблему более подробней.

+1
Under review

How can I continue an incomplete download. The incomplete .part mp4 files are there in the televizr folder.

SARASWATHI 6 років тому оновлено Alexander 6 років тому 1
Відповідь
Alexander 6 років тому

Hello, continue downloading is not yet possible in the program, you need to start the download again.

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Under review

How to update latest version of Televzr

shiva11 6 років тому оновлено Alexander 6 років тому 1
Відповідь
Alexander 6 років тому

Hello, it is better to reinstall from our site: https://desktop.televzr.com

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Under review

Televzr won't allow me to download from YouTube; the option to download it doesn't appear.

Emma 6 років тому оновлено Alexander 6 років тому 1

Televzr Dashboard When I open Televzr, the option to download from YouTube is there for a few brief seconds, and then it disappears.  I was told that I would be able to download from YouTube once I input my email address, which I did.  Now my Televzr dashboard looks like this.

Відповідь
Alexander 6 років тому

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

What is your Operating System?