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+1
قيد المراجعة

no mp4 download option

SLP منذ 4 سنة تم التحديث من قبل Alexander منذ 4 سنة 1

I downloaded one youtube vid successfully. Then Televzr said no more free downloads so I paid about $5US for Televzr Pro. When I click "download or add" and put the youtube link in, the green "download" button DOES NOT PRESENT AN OPTION TO DOWNLOAD MP4s, ONLY MP3s. I paid money and I'm feeling stupid for doing so: I need this to work immediately for a presentation I must make tomorrow. What's going on and how do I get my money back if this is not solved right away?

جواب
Alexander منذ 4 سنة

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

Please send us the program logs.

Alt> Help> Show logs in Explorer

+1
قيد المراجعة

WE NEED CHINESE

CHINA منذ 5 سنة تم التحديث من قبل Alexander منذ 5 سنة 1

我们中国人(WE NEED CHINESE)

جواب
Alexander منذ 5 سنة

Hello. Perhaps, we'll do that soon.

+1
قيد المراجعة

still cant download paid for lifetime use now just keeps asking mt to pay for pro

Georgena منذ 5 سنة تم التحديث من قبل Dave-H منذ 4 سنة 1

been sending e mails back and forth and loads of screenshots..no nearer a solution 

جواب
Alexander منذ 5 سنة

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

Are you using a paid version?

+1
قيد المراجعة

I purchased televzr pro but can't login anywhere to download it

rdlangworthy منذ 5 سنة تم التحديث من قبل Alexander منذ 4 سنة 5
جواب
Alexander منذ 5 سنة

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

+1
تم الرد عليها

I send a email, but not respond from you!I would like to cancel my account

ariane-kesse منذ 5 سنة تم التحديث من قبل Alexander منذ 5 سنة 2
جواب
Alexander منذ 5 سنة

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

+1
قيد المراجعة

i added you tube video links but its not responding not even showing the nothing found message what is the problem

Prudence Zhou منذ 5 سنة تم التحديث من قبل Alexander منذ 5 سنة 1
جواب
Alexander منذ 5 سنة

Hello, what is your Operating System?

What's your app version (can be checked by pressing "Alt" < "Help")?

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

+1
قيد المراجعة

https://jut.su/pokemon/season-14/episode-9.html#0m4s

Геннадий منذ 5 سنة تم التحديث من قبل Alexander منذ 5 سنة 1
جواب
Alexander منذ 5 سنة

Здравствуйте, пожалуйста, опишите вашу проблему более подробней.

+1
قيد المراجعة

how can i trafer misk from pc to phone

Tim منذ 5 سنة تم التحديث من قبل Alexander منذ 5 سنة 1

my pc and phone are connectet with the same account. but i cant find any setting to transfer from pc to phone can someone show me how to tranfer ?

جواب
Alexander منذ 5 سنة

Hello, music from the desktop version of the program at the moment can not be transferred to a mobile device, this function is under development.

+1
قيد المراجعة

Installed a virus. win32/lodi

Steve منذ 5 سنة تم التحديث من قبل Alexander منذ 5 سنة 1

Windows Defender quickly quarantined this.

جواب
Alexander منذ 5 سنة

Hello, what exactly does the antivirus swear?

What is your Operating System?

What's your app version (can be checked by pressing "Alt" < "Help")?

From which site did you install the program?

For the better understanding it'll be great to see a screenshot with the error.

+1
قيد المراجعة

download success but have 0 byte

Leab منذ 5 سنة تم التحديث من قبل Alexander منذ 5 سنة 1

Programme show download process was successful and can play video. But when I open folder televzr downloads and copy video to my external haddisk. They have 0 length so I can't play with another media player

جواب
Alexander منذ 5 سنة

Hello, what video player do you use?

What is your Operating System?

خدمة دعم العملاء من خلال UserEcho