1. Televzr
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app not working

Katherine Anderson vor 5 Jahren • aktualisiert von Alexander vor 5 Jahren • 7



I downloaded the app yesterday, and it worked great. Today, when I went to use it, I opened the app but the window doesn't appear. I tried restarting my computer, and I've tried uninstalling and reinstalling the application, and the same problem happens. See attached screen shots. The app is running, but nothing shows up on my screen.

Image 78

Image 79

Antwort

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Alexander vor 5 Jahren

Hello, you need to delete the file ~ / Library / Application Support / Televzr Desktop

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Alexander vor 5 Jahren

Hello, you need to delete the file ~ / Library / Application Support / Televzr Desktop

Katherine Anderson vor 5 Jahren

That file does not seem to exist for me to delete. See screenshot below. 

Alexander vor 5 Jahren

You are in the wrong directory, click Go> Go to Folder in the Finder and enter the path “~ / Library / Application Support / Televzr Desktop”

Katherine Anderson vor 5 Jahren

ah - ok. and then I delete that entire Televzr Desktop folder?

Alexander vor 5 Jahren

Yes.

Katherine Anderson vor 5 Jahren

that worked! thank you!!!

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Alexander vor 5 Jahren

Always happy to help.

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