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En revisión

Is pro version for a personal computer or an account

Azel Varpner hace 5 años actualizado por Alexander hace 5 años 3

Hi.I want to buy a pro version and there is a doubt that depend on me buy it or not.

Is pro version for a personal computer or an account ?In another words,if I buy pro version in this account on my  own computer,and then could I keep using this account on my friend's computer and the pro version still working?

Respuesta
Alexander hace 5 años

Hello, the pro version works only on one account.

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En revisión

PLEASE HELP // not showing the tv show poster

Anime Fights OFFICIEL hace 5 años actualizado por Alexander hace 5 años 3

Hello

I am having a problem with the wonderful program Televzr

When I add a series to my library, the program recognizes it but it does not display its own poster :'(

As you can see in the image below, the program recognize these series, but it did not show the poster for some of them.

tried to remove them from the library and re-add them again and again but without result
Just for reference: I have no problem with the Internet

PLEASE HELP !!

PLEASE HELP !!

PLEASE HELP !!

Image 152

PLEASE HELP !!

Respuesta
Alexander hace 5 años

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?

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Respuestas

No service for US users?

gamaoctavio62 hace 5 años actualizado por Alexander hace 5 años 2

When I open Televzr I receive this message: Service is no longer available for US users if you have questions contact us at help@Televzr.com. I live in California and paid for my subscription. What can I do?

Respuesta
Alexander hace 5 años

Hello, please write to this address: help@televzr.com

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En revisión

I can't download whole playlists any more after I successfully downloaded one playlist.

Bazinga hace 5 años actualizado por Alexander hace 5 años 3

I just downloaded a whole playlist from youtube successfully, but after that, I can download no more playlists. It keeps saying nothing was found. Even the previous playlist I downloaded can't be found on search.

Respuesta
Alexander hace 5 años

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

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En revisión

Sound will not play

bobdifley hace 5 años actualizado por Alexander hace 5 años 1
Respuesta
Alexander hace 5 años

Hello, please, send us more details regarding the problem.

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En revisión

MAC 2015 5K 32G RAM 2TB Mojavur

AlGonzalez hace 5 años actualizado por Alexander hace 5 años 1

Your program stopped working after 2 weeks. I see it has a habit of doing so. I done everything from uninstall to reinstall and all kinds of different videos. Please don’t waste my time with lies. Either refund me or send me the fix. 

Respuesta
Alexander hace 5 años

Hello, the problem is fixed, update the program.

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En revisión

not working with windows 10

abuelela35 hace 5 años actualizado por Alexander hace 5 años 1
Respuesta
Alexander hace 5 años

Hello, the problem is fixed, update the program.

Respuesta
Alexander hace 5 años

Hello, Televzr is a commercial program.
You can find all detailed information regarding the purchase of the app here: 

https://desktop.televzr.com/keep-downloading.html

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En revisión

Why service unavailable?

Kun hace 5 años actualizado por Alexander hace 5 años 1

It shows me “Service is no longer available for US users”.

what happened? I sent two emails to help@televzr.com and did not reply.

Can you tell me how to solve it?

Respuesta
Alexander hace 5 años

Hello, our support team will surely reply to you!

Respuesta
Alexander hace 5 años

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com