Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.
Why don't you read the mail for a refund?
The contents of the mail is, Hi, I subscribed to Televzr Pro to download YouTube videos, but I accidentally clicked the Cancel Subscribe button and I re-subscribed it. So I checked my bankbook and found that I couldn't get a refund after I canceled it. I ran the app thinking it would be refunded tomorrow. But I can't download the video. Just like before I paid, I got a message. I am not an English speaker, so I am very angry because I cannot find out about this. So I hope you can explain this quickly. I sent you an email yesterday, but there is no reply.
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
Hello, Could you please send a few links you can't download. We will check it out.
Не подхватывает аудио
Я качал ранее через ss видео в большом разрешении и отдельно звук к нему затем.
Ваша программа не понимает связи, как дефолтный проигрыватель виндос. Даже при последующей загрузке озвучки к видео - кладет ее отдельно в аудио и не воспроизводит вместе с видео.
Добавьте подключение звуковой дорожки при совпадении имени\разрешения аудио или дайте мне доступ к разработке, сам допишу..
I am Unable to download a video in two parts
The video has two parts and the program allows downloading just a short preview (5 min). The link is below.
https://www.bilibili.com/video/av26569863?from=search&seid=7805011421574749045
Here is Part 2: https://www.bilibili.com/video/av26569863/?p=2
Hi, ok, we will check your information and if we find an error in the program,
we will fix it if it is technically possible to do it.
Thank you for using program Televzr.
newest MacOs Catalina version
Hello, I recently updated my macbook to the newest Catalina version and it says your application is out of date and is not allowing me to download it. What are my options?
Hello, install from this link:
https://desktop.televzr.com/download/?platform=mac&uid=1163902889.1570783256
I send a email, but not respond from you! I would like to cancel my account
Can you cancel my account, I don't want to pay monthly 4,99. The registration is on my email daleksiev@ymail.com
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
how do I upgrade my plan?
I signed up for the $9.99 per month just to test it out. I like it so I would like to upgrade my plan. how do i do that?
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?
Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
I tried to download a video and it said nothing found. What is the problem?
I opened Televzr and clicked on add video from You Tube. Only the + bar showed up. I copied and pasted the url from You Tube and hit enter. The screen said that nothing was found. What is the problem?
Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Servicio de atención al cliente por UserEcho
