Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.
I'd like to log in to another account
I accidentally logged in with a Google account, not a paid account. After that, even if you log out of Google Accounts, you cannot log in as a paid account. What's the solution?
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
как отменить продление?
автоматически списалась оплата следующего месяца.
согласие не давал
как отменить или прекратить списания?
Здравствуйте, по поводу подписки, возврата средств, активации программы напишите пожалуйста на этот адрес: help@televzr.com
Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
Help
I have already paid, why can't I log back in? It keeps sending me to the authorization site and I get nothing.
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
Black Skin and mouse pointer Blinking
I just install this software, but when I open it, its show black skin and my mouse pointer is blinking. I cannot see anything
How do I upgrade from $4.99 a month to an annual payment?
I went to Paypay and also the televzr website but can't see how to change my plan.
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
Now downloads video from youtube in the resolution 640x360 instead of the resolution HD!!! (for example - https://youtube.com/watch?v=-9Nq6I629EA )
Now downloads video from youtube in the resolution 640x360 instead of the resolution HD!!! (for example -
)
Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.
I have already registered and paid, why download video tips in the professional edition continues, excuse me, where is the professional version download
我已经注册并付款了，为什么专业版中的下载视频提示仍在继续，对不起，专业版在哪里下载
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
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