Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.
Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Refund application!
Hello, I have paid for it, but it still can't be used. I would like to apply for a refund. How can I apply for a refund! My payment registration email is 22803008@qq.com, and the order number is 98922247. We have sent an email to help@televzr.com, but we haven't replied yet! Please deal with it as soon as possible!
I want to cancel my acount
I want cancel my aconut im already send a mail and nobody awnser.
my email is dopfff@gmail.com
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
Плейлисты, нельзя редактивать порядок песен и роликов в версии для компьютера
Здравствуйте. Не возможно поменять порядок проигрывания песен в плейлисте. В каком порядке добавил песни в том и проигрывает. Если есть способ опишите как, если нет сделайте пожалуйста. В остальном приложение идеально! Особенно хочу похвалить дизайн и качество воспроизведения аудио и видео. Жду ответа.
С уважением, Денис.
Здравствуйте, вы можете изменить порядок проигрывания кнопкой справа на плеере.
Неверное распределение контента
Фильмы, не смотря на больший размер, чем клипы, грузятся так же, к клипам. Перемещения в раздел Фильмы не нашел. Перетаскивания тоже нет. Пришлось "решить" проблему ручным разделением на плейлисты с нужными названиями...
Вообще, при указании папки с видео в настройках, для хранения, стоило предлагать сразу грузить имеющийся там контент в базу. У меня там около сотни видео разного типа.
Здравствуйте, вы указали директорию загрузки где у вас было много видео поэтому так и произошло.
no mp4 download option
I downloaded one youtube vid successfully. Then Televzr said no more free downloads so I paid about $5US for Televzr Pro. When I click "download or add" and put the youtube link in, the green "download" button DOES NOT PRESENT AN OPTION TO DOWNLOAD MP4s, ONLY MP3s. I paid money and I'm feeling stupid for doing so: I need this to work immediately for a presentation I must make tomorrow. What's going on and how do I get my money back if this is not solved right away?
Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Please send us the program logs.
Alt> Help> Show logs in Explorer
still cant download paid for lifetime use now just keeps asking mt to pay for pro
been sending e mails back and forth and loads of screenshots..no nearer a solution
Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Are you using a paid version?
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
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