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0
На рассмотрении

I purchased televzr but it wont let me download

astpr1066 6 лет назад обновлен Alexander 6 лет назад 1
Ответ
Alexander 6 лет назад

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

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На рассмотрении

I'd like to log in to another account

silverburgh 6 лет назад обновлен 6 лет назад 2

I accidentally logged in with a Google account, not a paid account. After that, even if you log out of Google Accounts, you cannot log in as a paid account. What's the solution?

Ответ
Alexander 6 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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На рассмотрении

充值半年时间,没用几天就不能下载视频,提示到专业版,求解决

jg li 6 лет назад обновлен Alexander 6 лет назад 1

充值半年时间,没用几天就不能下载视频,提示到专业版,求专人赶紧帮我解决一下

Ответ
Alexander 6 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
Отвечен

как отменить продление?

Denis T 6 лет назад обновлен Alexander 6 лет назад 4

автоматически списалась оплата следующего месяца.

согласие не давал

как отменить или прекратить списания?

Ответ
Alexander 6 лет назад

Здравствуйте, по поводу подписки, возврата средств, активации программы напишите пожалуйста на этот адрес: help@televzr.com

0
На рассмотрении

i need to know why I cant download when I have just paid for 6 months

sadsac23 6 лет назад обновлен Alexander 6 лет назад 1
Ответ
Alexander 6 лет назад

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

I want to cancel my subscription.

hvision 6 лет назад обновлен Alexander 6 лет назад 1

가입을 취소하고 싶습니다.

Ответ
Alexander 6 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
На рассмотрении

Help

Crocha3 6 лет назад обновлен Jacob Ackland 7 месяцев назад 4

I have already paid, why can't I log back in? It keeps sending me to the authorization site and I get nothing.

Ответ
Alexander 6 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
На рассмотрении

Black Skin and mouse pointer Blinking

mdjamilhasannaeem 6 лет назад обновлен Alexander 6 лет назад 1

I just install this software, but when I open it, its show black skin and my mouse pointer is blinking. I cannot see anything

Ответ
Alexander 6 лет назад

Hello, what is your Operating System?

0
На рассмотрении

How do I upgrade from $4.99 a month to an annual payment?

DaisyPatch 6 лет назад обновлен Alexander 6 лет назад 1

I went to Paypay and also the televzr website but can't see how to change my plan.  

Ответ
Alexander 6 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
На рассмотрении

Now downloads video from youtube in the resolution 640x360 instead of the resolution HD!!! (for example - https://youtube.com/watch?v=-9Nq6I629EA )

Dim188 6 лет назад обновлен Alexander 6 лет назад 1

Now downloads video from youtube in the resolution 640x360 instead of the resolution HD!!! (for example -

Youtube video
Скачать видео

)

Ответ
Alexander 6 лет назад

Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.

Сервис поддержки клиентов работает на платформе UserEcho