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Отвечен

Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?

Tsis Muaj Tseeg Tiag 6 лет назад обновлен RICARDO 1 год назад 19

Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?

Ответ
Alexander 6 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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На рассмотрении

I tried to download a video and it said nothing found. What is the problem?

patty vaughan 6 лет назад обновлен Alexander 6 лет назад 3

I opened Televzr and clicked on add video from You Tube.  Only the + bar showed up.  I copied and pasted the url from You Tube and hit enter.  The screen said that nothing was found. What is the problem? 

Ответ
Alexander 6 лет назад

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

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Отвечен

How can I resign my abo access?

Kerstin Kaiser 6 лет назад обновлен Alexander 6 лет назад 2
Ответ
Alexander 6 лет назад

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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На рассмотрении

YouTube video not showing 4K versions

Dave-H 6 лет назад обновлен 6 лет назад 8

This video -

Youtube video

is available in 1440p and 2160p, but Televzr only seems to be offering up to 1920x1080.
Is that right?
Cheers, Dave.
Ответ
Alexander 6 лет назад

Hello, do you have a paid version of the program?

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На рассмотрении

how can i recive a reciept of purchase

billy todd 6 лет назад обновлен Alexander 6 лет назад 1
Ответ
Alexander 6 лет назад

Hi, please write to this address: help@televzr.com

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На рассмотрении

Download from VK

Ghitsa Buzdugan 6 лет назад обновлен Alexander 6 лет назад 3

Здравствуйте. Вы планируете имплементировать скачивание с ВК?

Ответ
Alexander 6 лет назад

Здравствуйте, Televzr с VK должен скачивать, если у вас не скачивает пришлите пару ссылок для тестирования.

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На рассмотрении

app not working

Katherine Anderson 6 лет назад обновлен Alexander 6 лет назад 7



I downloaded the app yesterday, and it worked great. Today, when I went to use it, I opened the app but the window doesn't appear. I tried restarting my computer, and I've tried uninstalling and reinstalling the application, and the same problem happens. See attached screen shots. The app is running, but nothing shows up on my screen.

Image 78

Image 79

Ответ
Alexander 6 лет назад

Hello, you need to delete the file ~ / Library / Application Support / Televzr Desktop

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На рассмотрении

Why whenever I put a You Tube video address in the "Add Video" search bar it says Nothing Found?

Dave Marco 6 лет назад обновлен Alexander 6 лет назад 3

Televzr "Add Video" is suddenly saying "Nothing Found" when I copy and paste You Tube video web address in search bar. What happened? Thanks 

Ответ
Alexander 6 лет назад

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

Could you please send a few links you can't download. We will check it out.

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На рассмотрении

Boa noite. Saudações. De uns dias para cá não estou conseguindo fazer downloads do YOUTUBE. As URLS não são encontradas.

Marcos 6 лет назад обновлен Alexander 6 лет назад 1
Ответ
Alexander 6 лет назад

Hello, reinstall the program: https://desktop.televzr.com

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На рассмотрении

https://youtu.be/0u1H9Z__bW4

pareshsuthar281992 6 лет назад обновлен Alexander 6 лет назад 1

cant download error

Ответ
Alexander 6 лет назад

Hello, reinstall the program: https://desktop.televzr.com

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