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Є відповідь

Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?

Tsis Muaj Tseeg Tiag 6 років тому оновлено RICARDO 1 рік тому 19

Hi how do i cancel Televzr Account that i won't be charge $4.99 every month?

Відповідь
Alexander 6 років тому

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Under review

I tried to download a video and it said nothing found. What is the problem?

patty vaughan 6 років тому оновлено Alexander 6 років тому 3

I opened Televzr and clicked on add video from You Tube.  Only the + bar showed up.  I copied and pasted the url from You Tube and hit enter.  The screen said that nothing was found. What is the problem? 

Відповідь
Alexander 6 років тому

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

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Є відповідь

How can I resign my abo access?

Kerstin Kaiser 6 років тому оновлено Alexander 6 років тому 2
Відповідь
Alexander 6 років тому

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

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Under review

YouTube video not showing 4K versions

Dave-H 6 років тому оновлений 6 років тому 8

This video -

Youtube video

is available in 1440p and 2160p, but Televzr only seems to be offering up to 1920x1080.
Is that right?
Cheers, Dave.
Відповідь
Alexander 6 років тому

Hello, do you have a paid version of the program?

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Under review

how can i recive a reciept of purchase

billy todd 6 років тому оновлено Alexander 6 років тому 1
Відповідь
Alexander 6 років тому

Hi, please write to this address: help@televzr.com

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Under review

Download from VK

Ghitsa Buzdugan 6 років тому оновлено Alexander 6 років тому 3

Здравствуйте. Вы планируете имплементировать скачивание с ВК?

Відповідь
Alexander 6 років тому

Здравствуйте, Televzr с VK должен скачивать, если у вас не скачивает пришлите пару ссылок для тестирования.

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Under review

app not working

Katherine Anderson 6 років тому оновлено Alexander 6 років тому 7



I downloaded the app yesterday, and it worked great. Today, when I went to use it, I opened the app but the window doesn't appear. I tried restarting my computer, and I've tried uninstalling and reinstalling the application, and the same problem happens. See attached screen shots. The app is running, but nothing shows up on my screen.

Image 78

Image 79

Відповідь
Alexander 6 років тому

Hello, you need to delete the file ~ / Library / Application Support / Televzr Desktop

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Under review

Why whenever I put a You Tube video address in the "Add Video" search bar it says Nothing Found?

Dave Marco 6 років тому оновлено Alexander 6 років тому 3

Televzr "Add Video" is suddenly saying "Nothing Found" when I copy and paste You Tube video web address in search bar. What happened? Thanks 

Відповідь
Alexander 6 років тому

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

Could you please send a few links you can't download. We will check it out.

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Under review

Boa noite. Saudações. De uns dias para cá não estou conseguindo fazer downloads do YOUTUBE. As URLS não são encontradas.

Marcos 6 років тому оновлено Alexander 6 років тому 1
Відповідь
Alexander 6 років тому

Hello, reinstall the program: https://desktop.televzr.com

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Under review

https://youtu.be/0u1H9Z__bW4

pareshsuthar281992 6 років тому оновлено Alexander 6 років тому 1

cant download error

Відповідь
Alexander 6 років тому

Hello, reinstall the program: https://desktop.televzr.com