I'm able to have only a sample of 30 sec of deezer music, is I have an account, is it possible to have a solution please ?

Hi, I have several problems with the app since a few days

For some reason, I've had to turn off my computer while the program Televzr was downloading some videos. 

When I turned it on again, all the videos I was currently downloading were erased from my history, which is quite a problem for me, because I can't find these again. 

I tried disconnecting to see if these would appear again after reconnecting. But now, I actually can't connect anymore, no matter how I tried. When I click on "connexion" on the software, it obviously sends me to the website. But whether I use "Log in with Google" or "log in by any email", when it sends me back on the app, I'm still not connected ! I tried restarting my computer, I also tried uninstalling and reinstalling the software, but I still can't seem to connect. So I still can't connect directly on the software, despite having an account and I can't find where the problem comes from.

I also tried reconnecting from another computer but doesn't make any difference

Please, help !!! 😭😭😭😭😭

Para comprovar si era fallo mio, hoy he vuelto a pagar otra vez y me sigue reclamando el pago después de abonar 2 veces el pago mensual

Nothing happens when trying to download using Chrome on Ventura 13.4

I am a paid user.

from one of the updates, I can't search videos by URL anymore.  just a youtube video.

I have to search for the video name, but by that way, preparing for download takes forever. 

it's super frustrating. 

can someone help? 

Used pro version couple times w no issues. Starting yesterday - app started downloading everything in webm format and refuses to switch back to mp4, pretty frustrating