Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.

0
قيد المراجعة

I can't download whole playlists any more after I successfully downloaded one playlist.

Bazinga منذ 4 سنة تم التحديث من قبل Alexander منذ 4 سنة 3

I just downloaded a whole playlist from youtube successfully, but after that, I can download no more playlists. It keeps saying nothing was found. Even the previous playlist I downloaded can't be found on search.

جواب
Alexander منذ 4 سنة

Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

0
قيد المراجعة

Sound will not play

bobdifley منذ 4 سنة تم التحديث من قبل Alexander منذ 4 سنة 1
جواب
Alexander منذ 4 سنة

Hello, please, send us more details regarding the problem.

0
قيد المراجعة

MAC 2015 5K 32G RAM 2TB Mojavur

AlGonzalez منذ 4 سنة تم التحديث من قبل Alexander منذ 4 سنة 1

Your program stopped working after 2 weeks. I see it has a habit of doing so. I done everything from uninstall to reinstall and all kinds of different videos. Please don’t waste my time with lies. Either refund me or send me the fix. 

جواب
Alexander منذ 4 سنة

Hello, the problem is fixed, update the program.

0
قيد المراجعة

not working with windows 10

abuelela35 منذ 4 سنة تم التحديث من قبل Alexander منذ 4 سنة 1
جواب
Alexander منذ 4 سنة

Hello, the problem is fixed, update the program.

0
قيد المراجعة

you do advertising for "FREE" Downloads.. but after first download nothing works, because you have to purchase something from this russian moneymakers..

deinemutter منذ 4 سنة تم التحديث من قبل Alexander منذ 4 سنة 1
جواب
Alexander منذ 4 سنة

Hello, Televzr is a commercial program.
You can find all detailed information regarding the purchase of the app here: 

https://desktop.televzr.com/keep-downloading.html

0
قيد المراجعة

Why service unavailable?

Kun منذ 4 سنة تم التحديث من قبل Alexander منذ 4 سنة 1

It shows me “Service is no longer available for US users”.

what happened? I sent two emails to help@televzr.com and did not reply.

Can you tell me how to solve it?

جواب
Alexander منذ 4 سنة

Hello, our support team will surely reply to you!

0
قيد المراجعة

ฉันต้องการที่จะยกเลิกการเสียตังส์ ต้องทำยังไง

champoo toon منذ 4 سنة تم التحديث من قبل Alexander منذ 4 سنة 1
جواب
Alexander منذ 4 سنة

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

0
قيد المراجعة

Televzr not now downloading from Vimeo?

Dave-H منذ 4 سنة محدّث منذ 4 سنة 20

Hi, I seem to be unable to now download videos from Vimeo.
I'm using the Pro version 1.9.39.

Downloading from YouTube still works fine, but downloads from Vimeo always say "failed, please try later".
I can download the same video fine still using VLC Media Player.
Is this a known problem at the moment?

Thanks, Dave.

جواب
Alexander منذ 4 سنة

Hello, сould you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

0
قيد المراجعة

how can i download videos on televzr

juliana103 منذ 4 سنة تم التحديث من قبل Felicia Sibiya منذ 3 سنة 2
جواب
Alexander منذ 4 سنة

Hello, how to use the program you can find in the section "How to use".

0
قيد المراجعة

how do I sign up on youtube from televzr even if I try the link doesn't work

dfranklynobiakor منذ 4 سنة تم التحديث من قبل Alexander منذ 4 سنة 1
جواب
Alexander منذ 4 سنة

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

خدمة دعم العملاء من خلال UserEcho