Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.
Hello, what is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
I want a quick answer
안녕하세요. 12 월 3 일에 환불을 요청했습니다. 구매 후 다운로드 할 수 없지만 여전히 환불을 요청합니다. 이메일로 연락을 드렸지만 이메일에 대한 응답으로이 사이트에 연락해달라고 요청했습니다. 나는 빠른 답변을 원한다
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
可以加入简体中文吗？感谢制作者。You can join in simplified Chinese? Thanks to producers.
软件可以加入简体中文吗？感谢制作者。Software can join simplified Chinese? Thanks to producers.
Why don't you read the mail for a refund?
The contents of the mail is, Hi, I subscribed to Televzr Pro to download YouTube videos, but I accidentally clicked the Cancel Subscribe button and I re-subscribed it. So I checked my bankbook and found that I couldn't get a refund after I canceled it. I ran the app thinking it would be refunded tomorrow. But I can't download the video. Just like before I paid, I got a message. I am not an English speaker, so I am very angry because I cannot find out about this. So I hope you can explain this quickly. I sent you an email yesterday, but there is no reply.
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
Hello, Could you please send a few links you can't download. We will check it out.
Не подхватывает аудио
Я качал ранее через ss видео в большом разрешении и отдельно звук к нему затем.
Ваша программа не понимает связи, как дефолтный проигрыватель виндос. Даже при последующей загрузке озвучки к видео - кладет ее отдельно в аудио и не воспроизводит вместе с видео.
Добавьте подключение звуковой дорожки при совпадении имени\разрешения аудио или дайте мне доступ к разработке, сам допишу..
I am Unable to download a video in two parts
The video has two parts and the program allows downloading just a short preview (5 min). The link is below.
https://www.bilibili.com/video/av26569863?from=search&seid=7805011421574749045
Here is Part 2: https://www.bilibili.com/video/av26569863/?p=2
Hi, ok, we will check your information and if we find an error in the program,
we will fix it if it is technically possible to do it.
Thank you for using program Televzr.
newest MacOs Catalina version
Hello, I recently updated my macbook to the newest Catalina version and it says your application is out of date and is not allowing me to download it. What are my options?
Hello, install from this link:
https://desktop.televzr.com/download/?platform=mac&uid=1163902889.1570783256
I send a email, but not respond from you! I would like to cancel my account
Can you cancel my account, I don't want to pay monthly 4,99. The registration is on my email daleksiev@ymail.com
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
Сервис поддержки клиентов работает на платформе UserEcho
