Thank you Jovey, that's really useful information and I hope it helps others.

I've never had any problem myself, I've been using Televzr Pro for quite a few years now on a lifetime subscription, and it has always worked (touch wood!)

The Pro activation process has always been very unintuitive though, and it's great to have it explained.

This is not helped by the fact that as far as I can see, the Televzr developers never respond to problem reports, which is very poor. It is a good piece of software though, and at least in my experience, it works very well.

Cheers, Dave.

Are you sure it's not just asking you to activate it?

Just put in the e-mail address you registered with.

There is no activation code.
If you log into the app with the e-mail address you registered with, it should work, or prompt you to activate it.

Have you actually tried logging into the app with the e-mail you registered with?

The procedure is not at all intuitive.

When you log in, you should then be sent another e-mail with an activation link.

I've been using Televzr Pro for several years now, and it's never been a problem, so I would disagree that it's a scam.

Yes, it's never a good idea to shut down a computer when any programs are open and doing things!
That's why sudden system crashes and freezes can be so damaging, and backups are important.

You should find that all the videos you downloaded with Televzr are still in the folder they were saved into, even if Televzr can't list them any more. Have a look there, there shouldn't be any missing if Televzr was just writing to the folder when you shut down the machine. If you didn't change the folder, the videos should be in C:\Users\<username>\Downloads.

Well that's strange, but I'm glad it's working again!

I suspect that the file which records the download history got damaged when the machine was shut down while it was being written to, and it now can't be read by the program. If you have no backup of the machine from before that happened, I'm afraid there's probably no way of recovering it.

Do you get an e-mail with "Activate Televzr" as the subject line?

There have been many reports here about a lack of response from Televzr regarding problems, which isn't good.

So it's not working as the Pro version?

What's the problem? I've been using the Pro version for several years now, and it's always worked fine and done exactly what it should do. Are you having a problem activating it as the Pro version?