Have you actually tried logging into the app with the e-mail you registered with?

The procedure is not at all intuitive.

When you log in, you should then be sent another e-mail with an activation link.

I've been using Televzr Pro for several years now, and it's never been a problem, so I would disagree that it's a scam.

Yes, it's never a good idea to shut down a computer when any programs are open and doing things!
That's why sudden system crashes and freezes can be so damaging, and backups are important.

You should find that all the videos you downloaded with Televzr are still in the folder they were saved into, even if Televzr can't list them any more. Have a look there, there shouldn't be any missing if Televzr was just writing to the folder when you shut down the machine. If you didn't change the folder, the videos should be in C:\Users\<username>\Downloads.

Well that's strange, but I'm glad it's working again!

I suspect that the file which records the download history got damaged when the machine was shut down while it was being written to, and it now can't be read by the program. If you have no backup of the machine from before that happened, I'm afraid there's probably no way of recovering it.

Do you get an e-mail with "Activate Televzr" as the subject line?

There have been many reports here about a lack of response from Televzr regarding problems, which isn't good.

So it's not working as the Pro version?

What's the problem? I've been using the Pro version for several years now, and it's always worked fine and done exactly what it should do. Are you having a problem activating it as the Pro version?

Assuming you have the Pro version, when you enter your e-mail address, you should get an e-mail sent to you with an activation link.

Is that not happening?

Have you tried logging into the Televzr app using the e-mail address that you registered with?
If it allows that, it should then become the Pro version.

I don't think they send any confirmation e-mails and there is no activation key.

It is a strange system, and not intuitive at all!

The Pro version has always worked very well for me, but perhaps I've been lucky!

I see many reports here about problems, and the lack of response from the support people.

Cheers, Dave.