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+10
Answered

not letting me download

catherine177m 5 months ago • updated by Eve Dub 5 months ago 6

i press prepare to download & then it will say preparing to download but then got back to the prepare to download, i keep pressing it but it does the same thing, tried with other videos & even turned my laptop off & on, please help me

Answer
Alexander 5 months ago

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

What is your Operating System?

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.


+6
Under review

not allowing me to download my videos

angelawoodward40 4 weeks ago • updated by Alexander 3 weeks ago 3

can you please help me find out why i can't download my videos please, thank you. 

Answer
Alexander 3 weeks ago

Hi, can not you download a video from Youtube?

Or you can not download videos on your mobile device from your computer?

+5
Under review

i want to download only music i am unable to download and download speed so slow i need 1gb /ps speed

mahir.6376562231 1 month ago • updated by Alexander 1 month ago 1
Answer
Alexander 1 month ago

Hi, the program does not download music, only video, the program does not affect the download speed.

+5
Under review

where is the settings

vedant Thakur 2 months ago • updated by Alexander 1 month ago 6
Answer
Alexander 2 months ago

Hello, what kind of settings do you need?

+5
Under review

I am unable to download from YouTube

DavidR 5 months ago • updated by Alexander 5 months ago 1

I am unable to download from YouTube. I get the Prepare to Download message but no download. I've searched the forum for information but have found only one and that one not helpful. 


The one I found says to check the version by pressing Alt < Help but there is no "Help" key on a USA keyboard. So that doesn't work.


The remedy says to upgrade the software but there does not appear to be any update or upgrade function. If I try to install a new version it says I have to close running programs. There are no running programs. 


Any help is appreciated. 

Answer
Alexander 5 months ago

Hello, look at the screenshot to update the program.
If you can not update, reinstall the program: https://desktop.televzr.com


+4
Under review

what do you add in front of the YouTube link to download it on to Televzr?

elisedank 3 months ago • updated by Alexander 1 week ago 3

I downloaded a couple videos before and I’m trying to download another video but I can’t quite remember what I’m supposed to do

Answer
Alexander 1 week ago

Hello, you do not need to add anything before the link.
You need to copy the link and paste it into the program, click on the download button.

+3
Under review

instead of copy and pasting link to app do you have chrome extension to send the link to televzr app

babi 2 weeks ago • updated by Alexander 1 week ago 6

Hi i have to know whether there is an extension or not to download videos by sending link to app without copy pasting the link in to app like chrome right click menu has an option that sends supported links and send to app and also when i copy pasting link it always asking me to choose format add an option to set a default quality so i don't have to choose quality everytime

Answer
Alexander 1 week ago

Hi, we have no expansion.

+3
Under review

how i can download whole play list from youtube

ravi ranjan 2 months ago • updated by Alexander 2 months ago 1

hi

I want to download whole playlist from YouTube 

how can I download whole playlist from YouTube

plaice help me

Answer
Alexander 2 months ago

Hello, unfortunately for now, no how, this feature will be available in the future.

+3
Under review

How to change downloading path?

Nazrul Islam 2 months ago • updated by Alexander 2 months ago 1
Answer
Alexander 2 months ago

Hello, so far neither. The program does not have this function.

+3
Under review

HOW TO SHOW DOWNLOADED VIDEOS IN MY COMPUTER

Naveen Svn Kumar 3 months ago • updated by Alexander 3 months ago 1
Answer
Alexander 3 months ago

Hello, do you need instructions on how to download videos?