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+21
Under review

I am unable to download from YouTube

DavidR 2 years ago updated by MOHAMMAD ALDOSARI 2 weeks ago 36

I am unable to download from YouTube. I get the Prepare to Download message but no download. I've searched the forum for information but have found only one and that one not helpful. 


The one I found says to check the version by pressing Alt < Help but there is no "Help" key on a USA keyboard. So that doesn't work.


The remedy says to upgrade the software but there does not appear to be any update or upgrade function. If I try to install a new version it says I have to close running programs. There are no running programs. 


Any help is appreciated. 

Answer
Alexander 2 years ago

Hello, look at the screenshot to update the program.
If you can not update, reinstall the program: https://desktop.televzr.com


+11
Under review

when I add a link to a video to be downloaded it says "nothing found"

wanda 12 months ago updated by Arsmartina 6 months ago 1
Answer
Alexander 12 months ago

Hello, Could you please send a few links you can't download. We will check it out.

What is your Operating System?

What's your app version (can be checked by pressing "Alt" < "Help")?

For the better understanding it'll be great to see a screenshot with the error.

+10
Answered

not letting me download

catherine177m 2 years ago updated by Alexander 1 year ago 6

i press prepare to download & then it will say preparing to download but then got back to the prepare to download, i keep pressing it but it does the same thing, tried with other videos & even turned my laptop off & on, please help me

Answer
Alexander 1 year ago

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

What is your Operating System?

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.


+8

bought the pro version but couldn't log in and when I log in I have to buy again ?

st.x20xx 1 month ago updated by Ying Jin 2 weeks ago 3

Đã xóa và tải lại là vô ích

+8
Under review

Pro isn't working

Christian 7 months ago updated by Beem 2 months ago 41

I paid for Televzr Pro Lifetime and now it won't let me download anything and says free downloads are up. Help. This is the reason that I paid. I am logged in and the PRO version is now missing.

Answer
Alexander 7 months ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

+8
Under review

Download error

hntr0001 1 year ago updated by Дегтярёв-Вольный сталкер 4 weeks ago 9
Answer
Alexander 1 year ago

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

What's your app version (can be checked by pressing "Alt" < "Help")?

+8
Under review

not allowing me to download my videos

angelawoodward40 2 years ago updated by Arsmartina 6 months ago 3

can you please help me find out why i can't download my videos please, thank you. 

Answer
Alexander 2 years ago

Hi, can not you download a video from Youtube?

Or you can not download videos on your mobile device from your computer?

+7
Under review

Unable to Download Videos from Hotstar

dineshmongea 2 years ago updated by Tonya Rabish 1 year ago 3

When i try to download video from hotstar it simply downloads a video shows kindly update your hotstar app....

Answer
Alexander 2 years ago

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

+7
Under review

how to download youtube video in audio format

Neos Periergos 2 years ago updated by Alexander 2 years ago 1

how can I download youtube video in mp3,m4a or any audio format to listen only music.

Answer
Alexander 2 years ago

Hello, the mp3 application does not yet support, we want to implement this function in the future.

+6
Under review

"Download Error" for nearly every single YouTube video

brianmarklin 1 year ago updated by Alexander 1 year ago 1

"Download Error"     …    I try again

"Download Error" … I try again

"Download Error" … I try again

"Download Error" … I try again

Answer
Alexander 1 year ago

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

For the better understanding it'll be great to see a screenshot with the error.