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+10
Under review

I am unable to download from YouTube

DavidR 8 months ago • updated by Yunaidi Terex 3 months ago 2

I am unable to download from YouTube. I get the Prepare to Download message but no download. I've searched the forum for information but have found only one and that one not helpful. 


The one I found says to check the version by pressing Alt < Help but there is no "Help" key on a USA keyboard. So that doesn't work.


The remedy says to upgrade the software but there does not appear to be any update or upgrade function. If I try to install a new version it says I have to close running programs. There are no running programs. 


Any help is appreciated. 

Answer
Alexander 8 months ago

Hello, look at the screenshot to update the program.
If you can not update, reinstall the program: https://desktop.televzr.com


+10
Answered

not letting me download

catherine177m 9 months ago • updated by Eve Dub 8 months ago 6

i press prepare to download & then it will say preparing to download but then got back to the prepare to download, i keep pressing it but it does the same thing, tried with other videos & even turned my laptop off & on, please help me

Answer
Alexander 9 months ago

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

What is your Operating System?

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.


+7
Under review

not allowing me to download my videos

angelawoodward40 4 months ago • updated by Alexander 4 months ago 3

can you please help me find out why i can't download my videos please, thank you. 

Answer
Alexander 4 months ago

Hi, can not you download a video from Youtube?

Or you can not download videos on your mobile device from your computer?

+5
Under review

i want to download only music i am unable to download and download speed so slow i need 1gb /ps speed

mahir.6376562231 4 months ago • updated by Alexander 4 months ago 1
Answer
Alexander 4 months ago

Hi, the program does not download music, only video, the program does not affect the download speed.

+5
Under review

where is the settings

vedant Thakur 5 months ago • updated by Alexander 5 months ago 6
Answer
Alexander 5 months ago

Hello, what kind of settings do you need?

+5
Under review

what do you add in front of the YouTube link to download it on to Televzr?

elisedank 6 months ago • updated by Alexander 4 months ago 3

I downloaded a couple videos before and I’m trying to download another video but I can’t quite remember what I’m supposed to do

Answer
Alexander 4 months ago

Hello, you do not need to add anything before the link.
You need to copy the link and paste it into the program, click on the download button.

+4
Under review

How I can change the Download files location ?

Anas Yasien 2 months ago • updated by Alexander 1 month ago 3
Answer
Alexander 2 months ago

Hello, as long as it is impossible, this function will be in the future.

+4
Answered

как скачать видео?

Татьяна Докина 3 months ago • updated by Alexander 4 hours ago 6

Здравствуйте! Скачала это приложение, но никак не пойму как с его помощью скачивать видео. Нигде нет руководства пользователя на русском языке. Подскажите!

Answer
Alexander 4 hours ago

Здравствуйте, всё просто, кликаете на иконку Youtube, затем в поле вставляете ссылку или вводите слова для поиска видео.

+4
Under review

How can I add a folder in the app? All my videos are not showing in the app.

runee.zubaida 3 months ago • updated by Alexander 3 months ago 1

Only videos from external drive D is showing, not the ones in drive E, F, and G. What do I do?

Answer
Alexander 3 months ago

Hello, click in the program on "Drag and drop Here".

Create a folder in the program may be done in the future.

+4
Under review

how can i download from https://www.deezer.com/ar

Meshoz Mokhtar 3 months ago • updated by Alexander 3 months ago 1
Answer
Alexander 3 months ago

Hello, the program is designed for downloading from the site Youtube.