Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.
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Pro isn't working
I paid for Televzr Pro Lifetime and now it won't let me download anything and says free downloads are up. Help. This is the reason that I paid. I am logged in and the PRO version is now missing.
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Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com
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I am unable to download from YouTube
I am unable to download from YouTube. I get the Prepare to Download message but no download. I've searched the forum for information but have found only one and that one not helpful.
The one I found says to check the version by pressing Alt < Help but there is no "Help" key on a USA keyboard. So that doesn't work.
The remedy says to upgrade the software but there does not appear to be any update or upgrade function. If I try to install a new version it says I have to close running programs. There are no running programs.
Any help is appreciated.
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Hello, look at the screenshot to update the program.
If you can not update, reinstall the program: https://desktop.televzr.com
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Unable to Download Videos from Hotstar
When i try to download video from hotstar it simply downloads a video shows kindly update your hotstar app....
![](/s/cache/3a/e0/3ae0573abc3c86f3ce5c280f219e55aa.png)
Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
![](/s/cache/3a/e0/3ae0573abc3c86f3ce5c280f219e55aa.png)
Hello, we don’t have an extension, but it’s a good idea and we’ll note it.
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Обман, платно вместо бесплатно
Ребят, у вас на сайте на баннере написано, что приложение бесплатно, у меня 2 день требует ключ и оплату. В тех поддержке написали, что бесплатно только 1 скачивание, это 100% ложь, потому что до вчерашнего дня все скачивалось в неограниченном количестве. Раз уж вы решили сделать программу платной, уберите хотя бы с баннера то что она бесплатна и вообще слышали о таком понятии как публичная оферта?
![](/s/cache/3a/e0/3ae0573abc3c86f3ce5c280f219e55aa.png)
Hello, Could you please send a few links you can't download. We will check it out.
What is your Operating System?
What's your app version (can be checked by pressing "Alt" < "Help")?
For the better understanding it'll be great to see a screenshot with the error.
![](/s/cache/1b/54/1b54879548ba95e154ddaa355594f3b8.png)
Как отключить подписку premium
Здравствуйте, после установки вашего приложения у меня каждый месяц списываются с карточки 4,90 евро!
Я хочу оключить подписку премиум, как это сделать?
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Здравствуйте, по поводу подписки, возврата средств, активации программы напишите пожалуйста на этот адрес: help@televzr.com
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not letting me download
i press prepare to download & then it will say preparing to download but then got back to the prepare to download, i keep pressing it but it does the same thing, tried with other videos & even turned my laptop off & on, please help me
![](/s/cache/3a/e0/3ae0573abc3c86f3ce5c280f219e55aa.png)
Hello, what's your app version (can be checked by pressing "Alt" < "Help")?
What is your Operating System?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
![](/s/cache/3a/e0/3ae0573abc3c86f3ce5c280f219e55aa.png)
Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
What's your app version (can be checked by pressing "Alt" < "Help")?
Customer support service by UserEcho