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i press prepare to download & then it will say preparing to download but then got back to the prepare to download, i keep pressing it but it does the same thing, tried with other videos & even turned my laptop off & on, please help me
Hello, what's your app version (can be checked by pressing "Alt" < "Help")?
What is your Operating System?
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
can you please help me find out why i can't download my videos please, thank you.
Hi, can not you download a video from Youtube?
Or you can not download videos on your mobile device from your computer?
i want to download only music i am unable to download and download speed so slow i need 1gb /ps speed
Hi, the program does not download music, only video, the program does not affect the download speed.
Hello, what kind of settings do you need?
I am unable to download from YouTube. I get the Prepare to Download message but no download. I've searched the forum for information but have found only one and that one not helpful.
The one I found says to check the version by pressing Alt < Help but there is no "Help" key on a USA keyboard. So that doesn't work.
The remedy says to upgrade the software but there does not appear to be any update or upgrade function. If I try to install a new version it says I have to close running programs. There are no running programs.
Any help is appreciated.
I downloaded a couple videos before and I’m trying to download another video but I can’t quite remember what I’m supposed to do
Hello, you do not need to add anything before the link.
You need to copy the link and paste it into the program, click on the download button.
instead of copy and pasting link to app do you have chrome extension to send the link to televzr app
Hi i have to know whether there is an extension or not to download videos by sending link to app without copy pasting the link in to app like chrome right click menu has an option that sends supported links and send to app and also when i copy pasting link it always asking me to choose format add an option to set a default quality so i don't have to choose quality everytime
Hi, we have no expansion.
I want to download whole playlist from YouTube
how can I download whole playlist from YouTube
plaice help me
Hello, unfortunately for now, no how, this feature will be available in the future.
Hello, so far neither. The program does not have this function.
Customer support service by UserEcho