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+29
Under review

I am unable to download from YouTube

DavidR 4 years ago updated by Timar Susanu 1 year ago 42

I am unable to download from YouTube. I get the Prepare to Download message but no download. I've searched the forum for information but have found only one and that one not helpful. 


The one I found says to check the version by pressing Alt < Help but there is no "Help" key on a USA keyboard. So that doesn't work.


The remedy says to upgrade the software but there does not appear to be any update or upgrade function. If I try to install a new version it says I have to close running programs. There are no running programs. 


Any help is appreciated. 

Answer
Alexander 4 years ago

Hello, look at the screenshot to update the program.
If you can not update, reinstall the program: https://desktop.televzr.com


+28
Under review

Pro isn't working

Christian 2 years ago updated 6 months ago 52

I paid for Televzr Pro Lifetime and now it won't let me download anything and says free downloads are up. Help. This is the reason that I paid. I am logged in and the PRO version is now missing.

Answer
Alexander 2 years ago

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

+22
Under review

Unable to Download Videos from Hotstar

dineshmongea 3 years ago updated by Tonya Rabish 3 years ago 3

When i try to download video from hotstar it simply downloads a video shows kindly update your hotstar app....

Answer
Alexander 3 years ago

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

+13
Under review

Can Add Extention of televzr In Chrome Browser

vaibhavdnalawade396 3 years ago updated by Alexander 3 years ago 1
Answer
Alexander 3 years ago

Hello, we don’t have an extension, but it’s a good idea and we’ll note it.

+11

Обман, платно вместо бесплатно

ДенисKus 1 year ago updated by Alex69 1 year ago 1

Ребят, у вас на сайте на баннере написано, что приложение бесплатно, у меня 2 день требует ключ и оплату. В тех поддержке написали, что бесплатно только 1 скачивание, это 100% ложь, потому что до вчерашнего дня все скачивалось в неограниченном количестве. Раз уж вы решили сделать программу платной, уберите хотя бы с баннера то что она бесплатна и вообще слышали о таком понятии как публичная оферта? 

+11
Under review

when I add a link to a video to be downloaded it says "nothing found"

wanda 3 years ago updated by Arsmartina 2 years ago 1
Answer
Alexander 3 years ago

Hello, Could you please send a few links you can't download. We will check it out.

What is your Operating System?

What's your app version (can be checked by pressing "Alt" < "Help")?

For the better understanding it'll be great to see a screenshot with the error.

+10
Answered

not letting me download

catherine177m 4 years ago updated by Alexander 3 years ago 6

i press prepare to download & then it will say preparing to download but then got back to the prepare to download, i keep pressing it but it does the same thing, tried with other videos & even turned my laptop off & on, please help me

Answer
Alexander 3 years ago

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

What is your Operating System?

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.


+9
Under review

Как отключить подписку premium

artem artem 2 years ago updated by Alexander 2 years ago 1

Здравствуйте, после установки вашего приложения у меня каждый месяц списываются с карточки 4,90 евро!

Я хочу оключить подписку премиум, как это сделать?

Answer
Alexander 2 years ago

Здравствуйте, по поводу подписки, возврата средств, активации программы напишите пожалуйста на этот адрес: help@televzr.com

+9
Under review

Download error

hntr0001 3 years ago updated by Дегтярёв-Вольный сталкер 2 years ago 9
Answer
Alexander 3 years ago

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

What's your app version (can be checked by pressing "Alt" < "Help")?