Welcome to Televzr community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request.

+29
En revisión

I am unable to download from YouTube

DavidR hace 4 años actualizado por Timar Susanu hace 1 año 42

I am unable to download from YouTube. I get the Prepare to Download message but no download. I've searched the forum for information but have found only one and that one not helpful. 


The one I found says to check the version by pressing Alt < Help but there is no "Help" key on a USA keyboard. So that doesn't work.


The remedy says to upgrade the software but there does not appear to be any update or upgrade function. If I try to install a new version it says I have to close running programs. There are no running programs. 


Any help is appreciated. 

Respuesta
Alexander hace 4 años

Hello, look at the screenshot to update the program.
If you can not update, reinstall the program: https://desktop.televzr.com


+28
En revisión

Pro isn't working

Christian hace 2 años actualizado hace 6 meses 52

I paid for Televzr Pro Lifetime and now it won't let me download anything and says free downloads are up. Help. This is the reason that I paid. I am logged in and the PRO version is now missing.

Respuesta
Alexander hace 2 años

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@televzr.com

+22
En revisión

Unable to Download Videos from Hotstar

dineshmongea hace 3 años actualizado por Tonya Rabish hace 3 años 3

When i try to download video from hotstar it simply downloads a video shows kindly update your hotstar app....

Respuesta
Alexander hace 3 años

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

+13
En revisión

Can Add Extention of televzr In Chrome Browser

vaibhavdnalawade396 hace 3 años actualizado por Alexander hace 3 años 1
Respuesta
Alexander hace 3 años

Hello, we don’t have an extension, but it’s a good idea and we’ll note it.

+11

Обман, платно вместо бесплатно

ДенисKus hace 1 año actualizado por Alex69 hace 1 año 1

Ребят, у вас на сайте на баннере написано, что приложение бесплатно, у меня 2 день требует ключ и оплату. В тех поддержке написали, что бесплатно только 1 скачивание, это 100% ложь, потому что до вчерашнего дня все скачивалось в неограниченном количестве. Раз уж вы решили сделать программу платной, уберите хотя бы с баннера то что она бесплатна и вообще слышали о таком понятии как публичная оферта? 

+11
En revisión

when I add a link to a video to be downloaded it says "nothing found"

wanda hace 3 años actualizado por Arsmartina hace 2 años 1
Respuesta
Alexander hace 3 años

Hello, Could you please send a few links you can't download. We will check it out.

What is your Operating System?

What's your app version (can be checked by pressing "Alt" < "Help")?

For the better understanding it'll be great to see a screenshot with the error.

+10
Respuestas

not letting me download

catherine177m hace 4 años actualizado por Alexander hace 3 años 6

i press prepare to download & then it will say preparing to download but then got back to the prepare to download, i keep pressing it but it does the same thing, tried with other videos & even turned my laptop off & on, please help me

Respuesta
Alexander hace 3 años

Hello, what's your app version (can be checked by pressing "Alt" < "Help")?

What is your Operating System?

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.


+9
En revisión

Как отключить подписку premium

artem artem hace 2 años actualizado por Alexander hace 2 años 1

Здравствуйте, после установки вашего приложения у меня каждый месяц списываются с карточки 4,90 евро!

Я хочу оключить подписку премиум, как это сделать?

Respuesta
Alexander hace 2 años

Здравствуйте, по поводу подписки, возврата средств, активации программы напишите пожалуйста на этот адрес: help@televzr.com

+9
En revisión

Download error

hntr0001 hace 3 años actualizado por Дегтярёв-Вольный сталкер hace 2 años 9
Respuesta
Alexander hace 3 años

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

What's your app version (can be checked by pressing "Alt" < "Help")?